replyitai

ReplyIt Chat Widget brings GPT-4 powered customer support directly to your WordPress website. Unlike basic chatbots with decision trees, ReplyIt understands natural language and provides intelligent, contextual responses 24/7.
<h4>Key Features</h4>
<ul>
<li>AI-Powered Responses: GPT-4 understands context, handles complex questions, and provides accurate answers</li>
<li>WooCommerce Integration: Order tracking, product search, cart assistance, stock information</li>
<li>Blog Content Integration: AI can search, summarize, and discuss your blog posts with visitors</li>
<li>Easy Setup: Just copy Widget ID and API Secret – no coding required</li>
<li>Multi-language Support: Communicate in 20+ languages automatically</li>
<li>Mobile Responsive: Perfect experience on all devices</li>
<li>Privacy Focused: GDPR compliant with encrypted communications</li>
</ul>
<h4>WooCommerce Features</h4>
<ul>
<li>Order Tracking: Customers ask “Where is my order?” and get real-time status</li>
<li>Product Search: AI searches products by name, SKU, or category</li>
<li>Cart Assistance: Help with cart issues and checkout questions</li>
<li>Stock Information: Real-time availability and pricing</li>
<li>Proactive Messages: Cart abandonment recovery and product page assistance</li>
</ul>
<h4>Blog Content Features</h4>
<ul>
<li>Content Search: AI searches through your posts and pages to find relevant information</li>
<li>Article Summaries: AI can summarize long articles and provide key takeaways</li>
<li>Smart Recommendations: Suggests related articles based on conversation context</li>
<li>Category Browsing: Visitors can ask about topics and get relevant posts</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li>E-commerce: Product questions, order tracking, cart recovery</li>
<li>Blogs: Content discovery, article summaries, FAQ automation</li>
<li>Service Businesses: Lead capture, appointment questions, service info</li>
<li>Education: Course inquiries, enrollment help, content navigation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>PHP 7.4 or higher</li>
<li>Active ReplyIt account (<a href="https://replyit.ai" rel="nofollow ugc">sign up free</a>)</li>
<li>WooCommerce 5.0+ (optional, for e-commerce features)</li>
</ul>
<h3>External Services</h3>
This plugin connects to the ReplyIt.ai external service (https://replyit.ai) to provide AI-powered chat functionality on your website. The plugin cannot function without this external service. All API requests are sent to the domain <code>https://replyit.ai</code>. Below is a detailed explanation of all external connections and data transmissions.
<h4>Service Provider</h4>
<ul>
<li>Service Name: ReplyIt.ai</li>
<li>Website: <a href="https://replyit.ai" rel="nofollow ugc">https://replyit.ai</a></li>
<li>Terms of Service: <a href="https://replyit.ai/terms" rel="nofollow ugc">https://replyit.ai/terms</a></li>
<li>Privacy Policy: <a href="https://replyit.ai/privacy" rel="nofollow ugc">https://replyit.ai/privacy</a></li>
</ul>
<h4>Data Transmitted</h4>
1. Chat Widget Script
<ul>
<li>URL: <code>https://replyit.ai/widget.js</code></li>
<li>When: On every page load where the widget is enabled</li>
<li>Data sent: Widget ID (configured in settings)</li>
<li>Purpose: Loads the chat interface for visitors</li>
</ul>
2. Domain Registration
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/add-domain</code></li>
<li>When: When you save the plugin settings in the WordPress admin</li>
<li>Data sent: Your website domain name</li>
<li>Purpose: Registers your domain so the widget is authorized to load on your site</li>
</ul>
3. WooCommerce Context Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/context</code></li>
<li>When: On page load when WooCommerce integration is enabled</li>
<li>Data sent:
<ul>
<li>Current page type (product page, cart, checkout)</li>
<li>Cart contents (product names, quantities, prices) if on cart/checkout</li>
<li>Current product details if on a product page</li>
<li>Customer email and name (only if logged in and customer consented to chat)</li>
</ul>
</li>
<li>Purpose: Provides context to the AI so it can assist with relevant product and order queries</li>
</ul>
4. Order Status Data
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/tools/order-status</code></li>
<li>When: When a customer requests order tracking through the chat widget</li>
<li>Authentication: Server-to-server only (requires API Secret in X-Widget-Secret header)</li>
<li>Data sent:
<ul>
<li>Order ID and order key (customer must provide from their confirmation email)</li>
<li>Order status and items</li>
<li>Shipping information</li>
</ul>
</li>
<li>Purpose: Enables the AI to provide order tracking information to verified customers</li>
<li>Security: This endpoint is NOT publicly accessible – it requires valid API credentials</li>
</ul>
5. WooCommerce Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/woocommerce</code></li>
<li>When: When you save WooCommerce settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., order tracking on/off, product search on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which WooCommerce features are enabled with the AI service</li>
</ul>
6. Blog Settings Synchronization
<ul>
<li>URL: <code>https://replyit.ai/api/widgets/{widget_id}/settings/blog</code></li>
<li>When: When you save Blog settings in the plugin admin</li>
<li>Data sent: Feature enable/disable settings (e.g., blog search on/off, blog content on/off). No personal data is sent.</li>
<li>Purpose: Synchronizes which blog features are enabled with the AI service</li>
</ul>
<h4>Data Security</h4>
<ul>
<li>All data is transmitted over HTTPS (encrypted in transit)</li>
<li>API requests are authenticated using your Widget Secret (X-Widget-Secret header)</li>
<li>Order data requires customer verification (order key) before retrieval</li>
<li>No data is stored on ReplyIt servers longer than necessary for chat functionality</li>
<li>You can delete all data by removing the widget from your ReplyIt dashboard</li>
</ul>
<h4>User Consent</h4>
We recommend informing your website visitors about the chat widget in your privacy policy. The widget only processes data when visitors actively engage with it or when they are logged in and have consented to data processing.

ReplyIt Chat Widget

AI-powered chat widget with WooCommerce and blog content integration for automated customer support and sales.

Limb AI Chatbot

gorgaranyan

Raffi Yeghiazaryan

vahangrigoryan

Add an AI chatbot to your WordPress site for customer support and lead generation. Train it on pages, posts, PDFs, FAQs, URLs, and more to deliver instant AI-powered answers 24/7. Capture leads with intelligent conversational forms, choose from 200+ AI models, and customize everything to match your brand—without coding.
<a href="https://wpaichatbot.com/" rel="nofollow ugc">Live Demo</a> | <a href="https://wpaichatbot.com/documentation/" rel="nofollow ugc">Documentation</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/qauXROP9nC4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h4>Why Choose AI Chatbot?</h4>
⭐ Experience True Quality — Intuitive and 100% WordPress Native. 
Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices.
What You Get: 
✅ Customer support – Your chatbot answers common visitor questions automatically from your knowledge base with full conversation history and multi-language support, so your team spends less time on repetitive support emails. 
✅ Lead Generation – Collect visitor name and email before chat starts so you can build your email list and send follow-up campaigns 
✅ Conversational Forms – When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a conversational or widget (static) form type when you configure the form. 
✅ 200+ AI Models – Native support for OpenAI (GPT-5.4 family and more), Google Gemini 3.x, Claude 4.6, DeepSeek, and Grok; plus Open Router for 200+ additional models 
✅ Advanced RAG Technology – Intelligent retrieval for accurate, contextually relevant responses 
✅ Cost-Optimized Usage – Smart token management minimizes API charges 
✅ Knowledge Transparency – See exactly which content AI used for each response 
✅ Unlimited Knowledge Base – Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically 
✅ Leads Management Board – Simple table to track and manage all leads collected through the Lead Generation widget or Conversational Forms 
✅ Analytics Dashboard – Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting 
✅ Transcripts – In the WordPress admin, open Chatbot → Transcripts to review conversation history and see which knowledge sources were used for each reply 
✅ 3-Step Setup Wizard – Live in under 5 minutes with guided onboarding 
✅ Rate Limiting – Control usage for guests and logged-in users 
✅ Theme Support – Light mode, dark mode, and system theme options 
✅ True WordPress Native – Real platform integration, not an iframe
🚀 Designed to Scale 
Flexible architecture that grows with your business. Start simple, expand seamlessly.
<h4>Core Features</h4>
Your AI chatbot includes everything you need for customer support, lead generation, and engagement:
✅ Conversational Forms 
Your AI doesn’t just answer questions—it can run conversational forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use widget forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack.
✅ Quick 3-Step AI Chatbot Setup 
Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes.
✅ Advanced AI Chatbot RAG Technology 
Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses.
✅ Transcripts 
View all chats, see which knowledge sources were used per reply, add missing Q&A entries, and review user context (guest/logged-in status and IP addresses).
✅ Cost-Optimized AI Usage 
Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses.
✅ Streaming AI Responses 
Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled – long responses are printed naturally and quickly instead of making users wait for the full response to be ready.
✅ Customizable Chat Experience 
Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Generation, and custom announcements. The Lead Generation widget collects user name and email before allowing conversation to start—so you know who is chatting and can follow up or add them to your leads list. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless.
✅ Flexible Vector Storage 
Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval.
✅ Complete Customization 
Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices.
✅ Multi-Language Support 
Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors’ language.
✅ GDPR Compliant 
All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies.
<h4>Supported AI Models</h4>
Google Gemini 
– Gemini 3 Flash Preview 
– Gemini 3.1 Pro Preview 
– Gemini 3.1 Flash Lite Preview 
– Gemini Embedding 001 (for knowledge base)
OpenAI GPT 
– GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano 
– GPT-5.2, GPT-5.1 
– GPT-5 Mini, GPT-5 Nano 
– GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano 
– GPT-4o, GPT-4o Mini 
– GPT-4 Turbo, GPT-4 
– Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base)
Claude (Anthropic) 
– Claude Opus 4.6, Claude Sonnet 4.6 
– Claude Sonnet 4.5, Claude Haiku 4.5 
– Claude Opus 4.5, Claude Opus 4.1 
– Claude Sonnet 4.0, Claude Opus 4.0
DeepSeek 
– DeepSeek-V3.2 Chat
Grok (X.AI) 
– Grok 4.20 (Reasoning), Grok 4.20 (Non Reasoning) 
– Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning) 
– Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning) 
– Grok 3 Mini, Grok 3 Mini Fast
Open Router (200+ models via single API) 
– OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o 
– Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash 
– Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1 
– DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1 
– xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3 
– Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2 
– Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0 
– Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B 
– Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct 
– Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models
<h4>Knowledge Sources</h4>
Train your AI chatbot on multiple content types:
<ul>
<li>WordPress Pages & Posts</li>
<li>Custom Post Types</li>
<li>PDF Documents</li>
<li>Text Files (.txt)</li>
<li>Rich Text Editor (unlimited input)</li>
<li>Simple Q&A Entries</li>
<li>Webpage URLs</li>
<li>Sitemap</li>
</ul>
Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base.
<h4>Quick Setup</h4>
Your AI chatbot launches in 3 simple steps:
1️⃣ Connect AI Provider – Enter your API key and configure AI agent personality 
2️⃣ Appearance – Customize theme, colors, chatbot icon, and how the widget looks on your site 
3️⃣ Add Knowledge – Import pages, posts, upload documents, or paste webpage URLs for RAG training
Live in under 5 minutes with no technical knowledge required.
<h3>External Services</h3>
This plugin connects to third-party AI services to generate chatbot responses. You must provide your own API keys and comply with each provider’s terms of service.
AI Service Providers:
<ul>
<li>
OpenAI – Chat completions, embeddings, image generation
<ul>
<li>API Endpoint: https://api.openai.com</li>
<li><a href="https://openai.com/policies/terms-of-use" rel="nofollow ugc">Terms of Use</a></li>
<li><a href="https://openai.com/policies/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Google Gemini – Chat completions, embeddings, image generation
<ul>
<li>API Endpoint: https://generativelanguage.googleapis.com</li>
<li><a href="https://policies.google.com/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://policies.google.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Pinecone (Optional) – Vector database for knowledge storage
<ul>
<li>API Endpoint: https://api.pinecone.io</li>
<li><a href="https://www.pinecone.io/terms-of-service/" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.pinecone.io/privacy/" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
DeepSeek – Chat completions
<ul>
<li>API Endpoint: https://api.deepseek.com</li>
<li><a href="https://cdn.deepseek.com/policies/en-US/deepseek-open-platform-terms-of-service.html" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Claude (Anthropic) – Chat completions
<ul>
<li>API Endpoint: https://api.anthropic.com</li>
<li><a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.anthropic.com/legal/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Grok (X.AI) – Chat completions
<ul>
<li>API Endpoint: https://api.x.ai</li>
<li><a href="https://x.ai/legal/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://x.ai/legal/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Open Router (Optional) – Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more)
<ul>
<li>API Endpoint: https://openrouter.ai</li>
<li><a href="https://openrouter.ai/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://openrouter.ai/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
</ul>
You are responsible for: 
– Obtaining and managing your own API keys 
– Monitoring your API usage and costs 
– Complying with each service provider’s terms and policies 
– Ensuring your use case meets provider requirements
<h3>Libraries & Credits</h3>
Development Team: 
AI Chatbot is developed and maintained by the team at <a href="https://wpaichatbot.com" rel="nofollow ugc">wpaichatbot.com</a>.
<h3>Support & Documentation</h3>
Need Help? 
* 📚 <a href="https://wpaichatbot.com/documentation/" rel="nofollow ugc">Full Documentation</a> 
* 💬 <a href="https://wordpress.org/support/plugin/limb-chatbot/" rel="ugc">Community Forum</a> 
* 🌐 <a href="https://wpaichatbot.com" rel="nofollow ugc">Official Website</a> 
* 📧 <a href="mailto:support@wpaichatbot.com" rel="nofollow ugc">Email Support</a>
<h3>Privacy & Data</h3>
Your Data, Your Control: 
– All chat conversations are stored locally in your WordPress database 
– No data is sent to external services except AI providers (OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation 
– You have complete control over data retention and deletion policies 
– GDPR-compliant data handling with export and erasure capabilities 
– User data is handled according to WordPress privacy standards
<h3>Upgrade to Pro</h3>
⭐ The Pro version includes advanced features:
<ul>
<li>💬 Native live agent – Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA)</li>
<li>🛒 WooCommerce integration – Shopping assistance, product recommendations, cart and order support tied to your store</li>
<li>🎨 White Label Branding – Custom logos and icons for chatbot and AI agent</li>
<li>⚡ Conversational Forms (Pro) – Attachment and date fields; custom webhooks; multiple notification destinations delivered together</li>
<li>🧩 Chatbot & Prompt Blocks – Gutenberg integration for inline chat and prompt inputs</li>
<li>🎯 Premium Widgets – Advanced UI components and interactive elements</li>
</ul>
<a href="https://wpaichatbot.com/pricing" rel="nofollow ugc">Learn more about Pro features</a>


This plugin is a simple yet effective approach to creating an AI chatbot on your website. Utilizing the various AI API's is an excellent and low cost method to achieving a simple chatbot experience. When the AI doesn't have enough context to answer the questions, site visitors can generate an email through the Actions available in the plugin settings. 



Perfect for agencies that would like to implement a lightweight solution for their clients - which is exactly what I'm planning to do on as many client sites as possible. The developers behind the plugin are extremely professional and provide excellent support as well. 


Excellent and Competitive AI Chatbot Plugin

AI Chatbot for customer support automation and lead generation. Train on unlimited site content, PDFs, FAQs, and more.

ReplyIt Chat Widget vs Limb AI Chatbot