rescindly

Rescindly for WooCommerce is a lightweight integration plugin that connects your WooCommerce store to the Rescindly service. It helps merchants add the Rescindly withdrawal workflow to their WooCommerce storefront with a simple setup path inside WordPress.
After installation, enter your Rescindly Merchant ID, choose how the workflow should appear, and test it on your store.
<h4>Important: external service required</h4>
This plugin requires an active Rescindly account and a valid Merchant ID. The plugin acts as an integration layer for WooCommerce. The core withdrawal workflow is provided through the external Rescindly service. Account creation, billing, and service management are handled on the Rescindly website.
<h4>Features</h4>
<ul>
<li>Loads the Rescindly widget from the official CDN</li>
<li>Lightweight WooCommerce integration</li>
<li>Three placement modes to match different storefront setups</li>
<li>Optional prefill of order number, customer name, and billing email</li>
<li>Configurable visibility window for order-specific triggers</li>
<li>Clean uninstall that removes plugin settings when deleted</li>
</ul>
<h4>Three placement modes</h4>
<ol>
<li>
Footer only 
Loads the widget script globally and renders a trigger element inside the page footer.
</li>
<li>
Order triggers 
Loads the widget only on supported WooCommerce order pages and renders order-specific triggers there.
</li>
<li>
Footer & Order 
Combines both modes: loads the widget script globally with a footer trigger, and also renders order-specific triggers on supported WooCommerce order pages.
</li>
</ol>
<h4>What this plugin does not do</h4>
<ul>
<li>It does not process payments</li>
<li>It does not replace the Rescindly service</li>
<li>It does not make server-side API calls from WordPress</li>
<li>It does not receive webhooks</li>
<li>It does not modify WooCommerce orders</li>
<li>It does not provide legal advice</li>
<li>It does not automatically guarantee legal compliance</li>
</ul>
Rescindly is an independent software provider. Merchants remain responsible for their own legal review, placement decisions, store policies, and operational handling.
<h3>External services</h3>
This plugin connects to the Rescindly CDN to load the withdrawal workflow widget on your WooCommerce store.
<h4>Rescindly Widget CDN</h4>
When the plugin is enabled and a valid Merchant ID is configured, the plugin loads a JavaScript file from the Rescindly CDN on each storefront page (or only on order pages, depending on the placement mode).
<ul>
<li>What is loaded: A merchant-specific JavaScript widget file from <code>https://cdn.rescindly.eu/widget/m/{merchant_id}.js</code>.</li>
<li>When it is loaded: On every storefront page load (in “Footer only” and “Footer & Order” modes) or only on WooCommerce order confirmation and order detail pages (in “Order triggers” mode).</li>
<li>What data is sent: The browser sends a standard HTTP request to the CDN to fetch the script. No personal data is transmitted by the plugin to the CDN. When a customer interacts with the widget and submits a withdrawal request, the data entered in the form (order number, name, email) is sent directly from the customer’s browser to the Rescindly service.</li>
<li>Service provider: Rescindly (rescindly.eu)</li>
<li>Terms of service: https://rescindly.eu/legal/terms</li>
<li>Privacy policy: https://rescindly.eu/legal/privacy</li>
</ul>

Rescindly for WooCommerce

Online withdrawal workflow for WooCommerce — connect your store to Rescindly and support Directive (EU) 2023/2673 readiness.

BuddyPilot

Dominik Kawula

BuddyPilot Withdrawal for WooCommerce implements the mandatory withdrawal function required by Article 11a of EU Directive 2023/2673 for online traders selling to EU consumers.
From 19 June 2026, every WooCommerce store with EU customers must provide a clearly visible, easily accessible withdrawal function (“withdraw from contract here” button) alongside the existing right of withdrawal informational requirements.
<h4>What the plugin does</h4>
Customer-facing
<ul>
<li>Article 11a compliant “Withdraw from contract here” button on the My Account order detail page</li>
<li>Two-step withdrawal form: item selection, declaration preview, one-click confirm</li>
<li>Variable product support: each variant (size, colour, etc.) appears with its full attribute labels as a separate line in the withdrawal form</li>
<li>Guest checkout support via direct verification flow (email + order number, no login required)</li>
<li>My Account withdrawal history list and declaration detail page</li>
<li>Article 16(m) consent capture at checkout for digital and virtual goods (configurable: required, optional, or hidden)</li>
<li>Customer declaration email serving as the durable-medium acknowledgement required by Article 11a(3)</li>
<li>Withdrawal resolved email sent to the customer after the operator closes the declaration; includes the EU ODR platform link (ec.europa.eu/consumers/odr) when any item is rejected</li>
<li>Per-item resolution status visible in the withdrawal form after a declaration is closed: each item shows an “accepted” or “rejected” badge with the rejection reason and ODR link, so the customer understands the outcome without contacting support</li>
</ul>
Operator-facing
<ul>
<li>Order edit metabox for registering declarations received via phone, mail or in person</li>
<li>Standalone “Add new declaration” page for high-volume operator queues without leaving the declarations list</li>
<li>Declarations list with search, filtering and sorting in WooCommerce admin</li>
<li>Declaration detail page with full audit trail and resolution workflow: accept all, reject all, or partial resolution with per-item decisions and individual rejection reasons</li>
<li>Admin notification email sent immediately when a customer submits a withdrawal</li>
</ul>
Legal and compliance
<ul>
<li>Custom order status <code>wc-withdrawal</code> (optional, plugin-registered) with a full change history logged as WooCommerce order notes</li>
<li>Annex I(A) withdrawal information page available to generate with one click from Settings</li>
<li>Annex I(B) model withdrawal form page available to generate with one click from Settings, published as a WordPress page and auto-linked from order emails and My Account</li>
<li>Configurable refund period (default 14 days, matches your contract terms)</li>
<li>Configurable “delivered” statuses that start the withdrawal clock</li>
<li>Return cost attribution (consumer pays or trader pays, per Annex I(A) requirements)</li>
<li>GDPR personal data export and anonymisation compatible with WordPress privacy tools</li>
<li>HPOS compatibility (High-Performance Order Storage) and legacy post-meta mode</li>
<li>WCAG 2.2 AA accessibility compliance on all customer-facing forms</li>
<li>Polish and English translations included</li>
</ul>
<h4>Pro addon</h4>
Extended functionality is available via the <a href="https://buddypilot.io/plugins/withdrawal-pro/" rel="nofollow ugc">BuddyPilot Withdrawal Pro</a> addon:
<ul>
<li>Operator-approved automatic refund built from declared items (one click from the declaration screen)</li>
<li>Download-count verification: restores withdrawal right when a digital product was never actually downloaded, reducing unjustified refusal of refunds</li>
<li>WooCommerce Subscriptions support: cancels future renewals, prorates the current billing period per Article 9(2)(b)(iii)</li>
<li>WooCommerce Product Bundles support: automatic handling by bundle type; for per-item bundles with a configured discount, choose whether partial returns keep the paid amount or forfeit the entire bundle discount</li>
<li>PDF export of the legal withdrawal declaration</li>
<li>Country-specific Annex I(B) form generation</li>
</ul>

BuddyPilot Withdrawal (Easy Returns)

EU Directive 2023/2673 compliant withdrawal for WooCommerce. Article 11a "withdraw from contract" button, two-step form and full operator workflow.

Rescindly for WooCommerce vs BuddyPilot Withdrawal (Easy Returns)