Mithun Biswas

<p>Reviews for Easy Digital Downloads allows your customers to submit reviews with a 1-5 star rating on your website and helps to increase sales for your business.</p>
<p>It’s easy to enable or disable reviews for downloads from the Extensions settings tab. The following options are available:</p>
<p>A few notes about the sections above:</p>
<ul>
<li>Enable Reviews – If checked, customers will be able to write reviews for the downloads.</li>
<li>Enable Verification – If checked, reviews can only be left by “verified owners”.</li>
<li>Verification Label-  If checked, “verified owner” label on customer reviews will be displayed.</li>
<li>Enable Ratings – If checked, customers will be able to submit reviews with a 1-5 star rating.</li>
<li>Ratings Required? – If checked, star ratings should be required, not optional.</li>
</ul>
<h3>Getting Started</h3>
<h4>Automatic installation</h4>
<p>Automatic installation is the easiest option as WordPress handles the file transfers itself and you don’t need to leave your web browser. To do an automatic install of this plugin, log in to your WordPress dashboard, navigate to the Plugins menu and click Add New.</p>
<p>In the search field type “Reviews for Easy Digital Downloads” and click Search Plugins. Once you’ve found this plugin you can view details about it such as the point release, rating and description. Most importantly of course, you can install it by simply clicking “Install Now”.</p>
<h4>Manual installation</h4>
<p>The manual installation method involves downloading the plugin and uploading it to your webserver via your favourite FTP application. The WordPress codex contains <a href="https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation" rel="nofollow ugc">instructions on how to do this here</a>.</p>
<h4>Where can I report bugs or contribute to the project?</h4>
<p>Bugs should be reported in the <a href="https://github.com/bhoot-biswas/easy-digital-downloads-reviews" rel="nofollow ugc">Payment Gateway Stripe for Easy Digital Downloads GitHub repository</a>.</p>
<h4>This is awesome! Can I contribute?</h4>
<p>Yes you can! Join in on our <a href="https://github.com/bhoot-biswas/easy-digital-downloads-reviews" rel="nofollow ugc">GitHub repository</a> 🙂</p>


Reviews for Easy Digital Downloads

Allow customers to review downloads on your website.

Danny van Kooten

ibericode

Thomas M

<p>Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.</p>
<p>Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:</p>
<ul>
<li>The name of the customer and link to the profile page in EDD</li>
<li>All purchased “downloads”</li>
<li>Orders with status and link to payment providers</li>
</ul>
<p>If using the Software Licensing add-on, the following information is shown as well:</p>
<ul>
<li>License keys. Links to the site manager in Easy Digital Downloads.</li>
<li>Active sites, with a link to deactivate the license for the given site.</li>
<li>Links to purchase an upgrade directly</li>
</ul>
<p>When using Easy Digital Downloads with Recurring Payments:</p>
<ul>
<li>Subscriptions and their status</li>
</ul>
<p><strong>How to install and configure</strong></p>
<p>Have a look at the <a href="https://wordpress.org/plugins/edd-helpscout/installation/" rel="ugc">installation instructions</a>.</p>
<p>Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about <a href="https://secure.helpscout.net/apps/custom" rel="nofollow ugc">here</a>.</p>
<p><strong>More information</strong></p>
<ul>
<li>Developers; follow or contribute to the <a href="https://github.com/webzunft/edd-helpscout" rel="nofollow ugc">plugin on GitHub</a></li>
<li>Other <a href="https://profiles.wordpress.org/webzunft/#content-plugins" rel="nofollow ugc">WordPress plugins</a> by Thomas Maier</li>
</ul>


Help Scout integration for Easy Digital Downloads

Thanks for the updating the plugin, and for your support, this plugin has been very useful.

Works great!

This plugin is indispensable for an EDD shop using Help Scout. It bridges the gap between the two apps, saving support agents time. It works perfectly.

Thank you Thomas for picking up development of the plugin and Danny for launching it years ago.

Indispensable

If you are using Easy Digital Downloads, and run your support through Helpscout this plugin is a must.

It's really simple, and it works. It saves me tons of time looking up customer records, licences, processing refunds, etc. Really makes Helpscout a much more viable tool for running your customer support and technical support.

@webzunft Thank you so much for taking this plugin over and getting it working again. I was rather upset when it stopped working, and appeared to be no longer supported.

Makes my workday so much easier

We have been using this for a couple of years. Works amazingly well. Huge timesaver!

Great

Using the plugin on two websites with thousands of customers, and the plugin has saved us hours of time and efforts! 
It's easy to look up customer records with a single click and manage their Licenses. 

Thanks a ton, Thomas, for sharing your fantastic work with us! 

Huge time saver!

Before doing my support rounds on Help Scout I decided to installed this. I've just installed it and got it up and running in less than 5 minutes.

After that I dove into my support tickets and I could immediately tell this is going to be a huge timesaver.

Thanks a lot for creating this!

This is going to be a huge timesaver

I am using this plugin on both of my EDD stores for LoginPress and Analytify.

Helps in support management a lot.

Excellent Work!

Thanks so much for developing this plugin. It's really enormously helpful for anyone using EDD.

Hugely helpful


This plugin saves us time and allows us to provide better and faster service.


Thank you


There's no way around to this widget, when you use EDD and offer support via HelpScout!


Must have!

Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.

Reviews for Easy Digital Downloads vs Help Scout integration for Easy Digital Downloads