Teet Bergmann

peeterpaanike

Right of Withdrawal flow for shop implements the consumer right of withdrawal mandated by the European Union <a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32011L0083" rel="nofollow ugc">Consumer Rights Directive (2011/83/EU)</a>, giving customers a clean, server-validated way to exercise their 14-day cooling-off period.
The plugin adds a “Withdraw from order” button in the customer’s account, opens an accessible modal where customers can pick specific items, enter an IBAN and select a withdrawal reason, then notifies the shop via HTML email and tracks the refund through to completion.
<h4>Key features</h4>
<ul>
<li>Full or partial withdrawal — customers select specific items and quantities.</li>
<li>Server-side amount calculation — line totals are read from the order, never trusted from the client. Coupon discounts are correctly accounted for via <code>WC_Order_Item::get_total()</code>.</li>
<li>IBAN format + Mod-97 validation (works in any EU country with <code>bcmod</code> or pure-PHP fallback).</li>
<li>Order-meta storage (withdrawal date, IBAN, reason, items, refund status).</li>
<li>Admin metabox with status updates: Mark as refunded / Mark as partially refunded.</li>
<li>Optional automatic creation of an order refund record (with optional restock).</li>
<li>Direct link to the withdrawal modal from the order confirmation email. The link opens the customer’s account “View order” page; standard WordPress / WooCommerce authentication applies — no custom login, no magic-link auto-login.</li>
<li>HTML emails for both customer and admin; styled inline for Gmail/Outlook compatibility.</li>
<li>HPOS (Custom Order Tables) compatible.</li>
<li>Settings page nested under the WooCommerce menu.</li>
</ul>
<h4>Compliance reference</h4>
<ul>
<li><a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32011L0083" rel="nofollow ugc">Directive 2011/83/EU on consumer rights</a>, Articles 9–14 (Right of withdrawal).</li>
<li>The 14-day period is configurable; the plugin defaults to the directive’s prescribed minimum.</li>
<li>Refunds are processed to the bank account supplied by the consumer (IBAN), satisfying the directive’s requirement to use the same payment means unless the consumer explicitly agrees to another method.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WooCommerce 7.0 or later</li>
<li>PHP 8.0 or later</li>
<li>WordPress 6.0 or later</li>
</ul>

Right of Withdrawal flow for shop

EU Directive 2011/83/EU compliant 14-day right-of-withdrawal flow — partial returns, IBAN refunds, HTML emails, HPOS-ready.

Eniverse

Eniverse Withdrawal Form for WooCommerce enables your customers to exercise their right to withdraw from a contract in compliance with <a href="https://eur-lex.europa.eu/eli/dir/2023/2673" rel="nofollow ugc">EU Directive 2023/2673</a>, effective from 19 June 2026.
The directive requires every online store selling to EU consumers to provide a clearly labeled, easy-to-find withdrawal mechanism. This plugin does exactly that — with zero configuration needed after activation.
<h4>How it works</h4>
For logged-in customers: 
A “Withdraw from contract” button appears on the order list and order detail pages inside My Account. Clicking it opens a pre-filled form with the customer’s name, order number, and email (locked fields). The customer selects which products to return, optionally provides a reason, reviews a summary, and confirms with a single click.
For guest customers: 
A dedicated page is created automatically at activation. Guests enter their order number and email for verification, then follow the same flow. A direct link with a security token is also included in the WooCommerce order confirmation email, allowing one-click access.
<h4>Key features</h4>
<ul>
<li>“Withdraw from contract” button in My Account → Orders and Order Details</li>
<li>Dedicated guest page created automatically — no shortcodes or setup needed</li>
<li>Two-step confirmation (form → summary → confirm) per Directive recital 37</li>
<li>Secure email link with one-time token in order confirmation emails</li>
<li>Product selection with checkboxes and quantity fields for partial withdrawals</li>
<li>Status system — New → In progress → Accepted → Completed / Rejected</li>
<li>Automatic emails — confirmation to customer, notification to admin, updates on every status change</li>
<li>“Withdrawals” tab in WooCommerce admin with badge counter for new requests</li>
<li>Order integration — metabox in order details, status column in order list, automatic order notes</li>
<li>Auto-refund — changing status to “Completed” automatically creates a WooCommerce refund</li>
<li>Configurable withdrawal period — default 14 days, adjustable in settings</li>
<li>HPOS compatible — works with WooCommerce High-Performance Order Storage</li>
<li>Translation ready — all strings internationalized, Polish translation included</li>
</ul>
<h4>EU Directive 2023/2673 compliance</h4>
<ul>
<li>Button labeled “Withdraw from contract” / “Withdraw from contract here” as required</li>
<li>Final confirmation button labeled “Confirm contract withdrawal”</li>
<li>Two-step confirmation process (recital 37 — double-click requirement)</li>
<li>Immediate email confirmation with date, time, and full content of the withdrawal statement</li>
<li>Withdrawal function available throughout the entire statutory withdrawal period</li>
<li>Disabled button with tooltip after period expiry (button remains visible)</li>
</ul>
<h4>Who is this for?</h4>
Any WooCommerce store selling to consumers in the European Union. The directive applies regardless of where your business is based — if you target EU consumers, compliance is mandatory from 19 June 2026 with no transition period.

Eniverse Withdrawal Form for WooCommerce

A simple, zero-config contract withdrawal form for WooCommerce — fully compliant with EU Directive 2023/2673.

Right of Withdrawal flow for shop vs Eniverse Withdrawal Form for WooCommerce