EU Directive 2011/83/EU compliant 14-day right-of-withdrawal flow — partial returns, IBAN refunds, HTML emails, HPOS-ready.

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EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)

Free EU right-of-withdrawal button & form for WooCommerce. Directive 2023/2673: order validation, 14-day check, guest customers & merchant emails.

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Withdrawal-from-contract & complaint (reklamácia) forms for WooCommerce. EU Directive 2023/2673 + SK Act 108/2024 ready.

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A simple, zero-config contract withdrawal form for WooCommerce — fully compliant with EU Directive 2023/2673.

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WebToffee EU Order Withdrawal Button for WooCommerce

Add a legally compliant EU withdrawal button to your WooCommerce store. It allows customers to exercise their 14-day right of withdrawal online.

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MITS One Click Return – EU 2023/2673

WooCommerce one-click withdrawal form — EU Directive 2023/2673 (Art. 11a) compliant. Confirmation email, magic link & GDPR tools.

Teet Bergmann

peeterpaanike

<p>Right of Withdrawal flow for shop implements the consumer right of withdrawal mandated by the European Union <a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32011L0083" rel="nofollow ugc">Consumer Rights Directive (2011/83/EU)</a>, giving customers a clean, server-validated way to exercise their 14-day cooling-off period.</p>
<p>The plugin adds a “Withdraw from order” button in the customer’s account, opens an accessible modal where customers can pick specific items, enter an IBAN and select a withdrawal reason, then notifies the shop via HTML email and tracks the refund through to completion.</p>
<h4>Key features</h4>
<ul>
<li>Full or partial withdrawal — customers select specific items and quantities.</li>
<li><strong>Server-side amount calculation</strong> — line totals are read from the order, never trusted from the client. Coupon discounts are correctly accounted for via <code>WC_Order_Item::get_total()</code>.</li>
<li><strong>IBAN format + Mod-97 validation</strong> (works in any EU country with <code>bcmod</code> or pure-PHP fallback).</li>
<li>Order-meta storage (withdrawal date, IBAN, reason, items, refund status).</li>
<li>Admin metabox with status updates: <em>Mark as refunded</em> / <em>Mark as partially refunded</em>.</li>
<li>Optional automatic creation of an order refund record (with optional restock).</li>
<li>Direct link to the withdrawal modal from the order confirmation email. The link opens the customer’s account “View order” page; standard WordPress / WooCommerce authentication applies — no custom login, no magic-link auto-login.</li>
<li>HTML emails for both customer and admin; styled inline for Gmail/Outlook compatibility.</li>
<li>HPOS (Custom Order Tables) compatible.</li>
<li>Settings page nested under the <strong>WooCommerce</strong> menu.</li>
</ul>
<h4>Compliance reference</h4>
<ul>
<li><a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32011L0083" rel="nofollow ugc">Directive 2011/83/EU on consumer rights</a>, Articles 9–14 (Right of withdrawal).</li>
<li>The 14-day period is configurable; the plugin defaults to the directive’s prescribed minimum.</li>
<li>Refunds are processed to the bank account supplied by the consumer (IBAN), satisfying the directive’s requirement to use the same payment means <em>unless</em> the consumer explicitly agrees to another method.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WooCommerce 7.0 or later</li>
<li>PHP 8.0 or later</li>
<li>WordPress 6.0 or later</li>
</ul>


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