setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

Live Chat By IMsupporting

livechatsupport

<p><strong>IMsupporting Live Chat & AI Chatbot</strong></p>
<p>IMsupporting provides a live chat widget for WordPress that combines AI chatbot automation with human agent support. Visitors can chat in real time, and the AI handles common questions while routing complex conversations to your team.</p>
<p><a href="https://www.facebook.com/imsupporting/" rel="nofollow ugc">Facebook</a> | <a href="https://www.youtube.com/@HybridAIChat" rel="nofollow ugc">YouTube</a></p>
<p><strong>Flow Widget setup video:</strong> <a href="https://www.youtube.com/watch?v=MmpP7DG9jqo" rel="nofollow ugc">https://www.youtube.com/watch?v=MmpP7DG9jqo</a></p>
<p><strong>Key Features:</strong></p>
<ul>
<li>Quick setup — install and start chatting in minutes</li>
<li>AI chatbot handles FAQs, human agents handle complex conversations</li>
<li>Mobile-responsive chat widget for desktop, tablet, and mobile</li>
<li>Real-time messaging with website visitors</li>
<li>Visitor monitoring and proactive chat</li>
<li>Multi-language support</li>
<li>WooCommerce compatible</li>
<li>GDPR compliant</li>
<li>Free trial available</li>
</ul>
<h4>Chat Widget & Design</h4>
<ul>
<li>Fully customizable chat widget (colors, position, text)</li>
<li>Mobile-responsive design</li>
<li>Multiple widget styles</li>
</ul>
<h4>AI Chatbot Automation</h4>
<ul>
<li>AI answers FAQs automatically</li>
<li>24/7 automated responses</li>
<li>Seamless handoff to human agents</li>
</ul>
<h4>Agent Dashboard</h4>
<ul>
<li>Manage all chats in one place</li>
<li>Real-time notifications</li>
<li>Chat history and transcripts</li>
<li>Unlimited agents</li>
<li>Team collaboration tools</li>
</ul>
<h4>Visitor Engagement</h4>
<ul>
<li>Real-time visitor monitoring</li>
<li>Proactive chat invitations</li>
<li>Offline message capture</li>
<li>Lead generation forms</li>
</ul>
<h4>Integrations & Compatibility</h4>
<ul>
<li>WooCommerce ready</li>
<li>Works with any WordPress theme</li>
<li>Lightweight and fast loading</li>
<li>GDPR compliant</li>
<li>SSL secure</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li><strong>Online Stores</strong> — Add live chat to WooCommerce product pages and checkout</li>
<li><strong>SaaS Businesses</strong> — Provide real-time product support</li>
<li><strong>Agencies</strong> — White label live chat for client websites</li>
<li><strong>Small Businesses</strong> — Affordable live chat for startups</li>
<li><strong>Support Teams</strong> — Manage support conversations in one dashboard</li>
</ul>
<h4>How It Works</h4>
<p>IMsupporting combines AI chatbot technology with human agents:</p>
<ul>
<li>AI chatbot answers common questions automatically</li>
<li>Live agents handle complex conversations</li>
<li>Seamless handoff between AI and humans</li>
<li>Unlimited conversations on the free trial</li>
</ul>
<h4>Links</h4>
<ul>
<li><a href="https://imsupporting.com" rel="nofollow ugc">Website</a></li>
<li><a href="https://www.facebook.com/imsupporting/" rel="nofollow ugc">Facebook</a></li>
<li><a href="https://www.youtube.com/@HybridAIChat" rel="nofollow ugc">YouTube</a></li>
<li><a href="https://www.youtube.com/watch?v=MmpP7DG9jqo" rel="nofollow ugc">Setup Video</a></li>
</ul>


IMsupporting Live Chat & AI Chatbot

Add live chat with AI chatbot to your WordPress site. Real-time customer support with automated AI responses and human agent handoff.

SetChat vs IMsupporting Live Chat & AI Chatbot