setglobal

<p><strong>SetChat</strong> is a modern, multi-tenant live chat solution that integrates seamlessly with your WordPress site.</p>
<h4>Features</h4>
<ul>
<li><strong>One-click setup</strong> — Paste your API key and the widget appears</li>
<li><strong>Multilingual admin</strong> — French, English, and German admin interface (more to come)</li>
<li><strong>WordPress user sync</strong> — Automatically identify logged-in users by name and email</li>
<li><strong>WooCommerce integration</strong> — Sync customer data and cart info to help agents faster</li>
<li><strong>Page visibility control</strong> — Hide the widget on specific pages with wildcard support</li>
<li><strong>Position control</strong> — Place the widget bottom-right or bottom-left</li>
<li><strong>Language override</strong> — Force a widget language or auto-detect from the visitor’s browser</li>
<li><strong>Enable/disable toggle</strong> — Temporarily deactivate without losing configuration</li>
</ul>
<h4>Prerequisites</h4>
<p>An active <a href="https://setchat.co" rel="nofollow ugc">SetChat</a> account with an API key.</p>
<h4>Third-Party Services</h4>
<p>This plugin connects to the <strong>SetChat</strong> external service to provide live chat functionality. The following external requests are made:</p>
<ol>
<li><strong>Widget script</strong> — The plugin loads a JavaScript file from <code>https://widget.setchat.co/setchat.iife.js</code>. This script renders the chat widget on your website.</li>
<li><strong>Chat API</strong> — The widget communicates with <code>https://api.setchat.co</code> via WebSocket and HTTPS to send and receive chat messages in real time.</li>
</ol>
<p>These connections are essential for the plugin to function. No data is sent unless the plugin is enabled and an API key is configured.</p>
<p><strong>When “Sync logged-in users” is enabled</strong>, the logged-in user’s display name and email address are passed to the widget via HTML data attributes. This data is transmitted to the SetChat API when a chat conversation is started.</p>
<p><strong>When “WooCommerce sync” is enabled</strong>, WooCommerce customer information (name, email, phone, company) and cart summary (item count, total, currency) are also transmitted.</p>
<ul>
<li>SetChat website: <a href="https://setchat.co" rel="nofollow ugc">https://setchat.co</a></li>
<li>Terms of Service: <a href="https://setchat.co/terms" rel="nofollow ugc">https://setchat.co/terms</a></li>
<li>Privacy Policy: <a href="https://setchat.co/privacy" rel="nofollow ugc">https://setchat.co/privacy</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>SetChat processes personal data (visitor messages, optionally name and email) on behalf of the site operator. Data is stored on servers in Frankfurt, Germany (EU) and is subject to the General Data Protection Regulation (GDPR).</p>
<p>Site operators are data controllers and should update their privacy policy to disclose the use of SetChat for live chat. SetChat acts as a data processor.</p>
<p>For more details, see <a href="https://setchat.co/privacy" rel="nofollow ugc">SetChat Privacy Policy</a>.</p>
<h3>1.2.9</h3>
<p>Improved: Added notification smoke-test button, notification health badge, and onboarding KPI event tracking in <code>Settings > SetChat</code>.</p>
<h3>1.2.8</h3>
<p>Improved: Checklist in <code>Settings > SetChat</code> now aligns with dashboard onboarding “done” signals (site + live test + notifications) to maximize trial conversion.</p>
<h3>1.2.7</h3>
<p>Improved: Gutenberg block icon + removed duplicate CSS class field.</p>
<h4>1.2.6</h4>
<p>Improved: Activation checklist in <code>Settings > SetChat</code> (KB/flows/pre-chat readiness) + auto-diagnose.</p>
<h4>1.2.5</h4>
<p>Improved: Gutenberg block editor UI (InspectorControls) for button text and CSS class.</p>
<h4>1.2.4</h4>
<p>Improved: Widget colors customization + Gutenberg block <code>[setchat/chat]</code> for one-click widget opening.</p>
<h4>1.2.3</h4>
<p>Maintenance release: compatibility, compliance and UX improvements. Recommended for all users.</p>
<h4>1.2.0</h4>
<p>Security hardening: sanitized all inputs, whitelist validation, proper script enqueuing. Recommended for all users.</p>


SetChat

Add a professional live chat to your WordPress site. FAQ chatbot, conversational flows, ticketing and more.

socialintents

<p><strong>Boost customer engagement and reduce support costs</strong> with Social Intents – the most powerful AI chatbot and live chat plugin for WordPress.</p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/MxrptyVPV2Q?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<p>Embed ChatGPT, Gemini, or Claude-powered chatbots on your site and chat with visitors from the collaboration tools you already use: Microsoft Teams, Slack, Google Chat, and Zoom.</p>
<p>With 1-click chatbot training on your website content, you can automate common support requests, qualify leads, and provide 24/7 customer service—all from inside your favorite workplace tools.</p>
<p>✨ <strong>Key Benefits</strong><br />
– Live chat + AI chatbot powered by ChatGPT, Claude, and Gemini<br />
– Real-time support from Microsoft Teams, Slack, Google Chat, and Zoom<br />
– Train your chatbot on your content instantly (URLs, docs, knowledge base)<br />
– Increase conversions with proactive chat and custom triggers<br />
– No coding required – setup takes less than 1 minute<br />
– GDPR-compliant, secure, and scalable</p>
<p>Ideal for customer support, pre-sales questions, SaaS onboarding, and internal helpdesks.</p>
<p>Try it FREE at <a href="https://www.socialintents.com" rel="nofollow ugc">socialintents.com</a></p>
<h3>Features</h3>
<ul>
<li>AI Chatbot with ChatGPT, Claude, and Gemini integrations</li>
<li>Real-time live chat from Microsoft Teams, Slack, Google Chat, Zoom, and Webex</li>
<li>Train chatbot using your website or knowledge base</li>
<li>Fully customizable chat widget (colors, text, branding)</li>
<li>Offline and online support modes</li>
<li>Multi-language support</li>
<li>Unlimited agents on all plans</li>
<li>Unlimited monthly chat sessions</li>
<li>Configurable pre-sales and contact forms</li>
<li>Mobile and desktop push notifications</li>
<li>Custom schedules and working hours</li>
<li>Custom CSS support</li>
<li>Secure and fast – no extra server load</li>
<li>Works with WordPress caching plugins</li>
<li>14-day free trial included – no credit card required</li>
</ul>


Social Intents – Live Chat

AI Chatbot & Live Chat plugin for WordPress. Chat with visitors using ChatGPT, Claude, Gemini, Slack, Teams, and Google Chat.

SetChat vs Social Intents – Live Chat