simplesupport

<p>SimpleSupport connects your WordPress site to your SimpleSupport helpdesk. Once you enter your publishable key, you get:</p>
<ul>
<li><strong>Support widget</strong> — a floating chat/ticket button on every page (or embed it anywhere with <code>[simplesupport]</code>)</li>
<li><strong>Live stats</strong> — at-a-glance counts of open, in-progress and waiting tickets right inside wp-admin</li>
<li><strong>One-click dashboard</strong> — jump straight to the full SimpleSupport dashboard to read and reply</li>
</ul>
<p>No coding required. Works on any WordPress theme.</p>
<p><strong>Free plan included</strong> — sign up at <a href="https://simplesupport.uk" rel="nofollow ugc">simplesupport.uk</a> and get your publishable key in seconds.</p>
<h4>Features</h4>
<ul>
<li>Floating support widget injected automatically into your site footer</li>
<li>Configurable position (bottom-right / bottom-left) and brand colour</li>
<li>Shortcode <code>[simplesupport]</code> to embed the widget on a specific page only</li>
<li>At-a-glance ticket counts (open / in-progress / waiting / total) in wp-admin</li>
<li>Links directly into your SimpleSupport dashboard for full ticket management</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the SimpleSupport API (app.simplesupport.uk) to:</p>
<ul>
<li>Load the support widget on your site’s frontend</li>
<li>Display aggregate ticket counts in wp-admin</li>
</ul>
<p>Data sent includes: your publishable key (for authentication) and ticket content entered by your site visitors. No data is sent until you configure a publishable key.</p>
<ul>
<li>Service: SimpleSupport — https://simplesupport.uk</li>
<li>Privacy policy: https://simplesupport.uk/privacy</li>
<li>Terms of service: https://simplesupport.uk/terms</li>
</ul>


SimpleSupport Help Desk

Add a customer support widget to your site and manage tickets from wp-admin. Free plan included — no credit card required.

Plugins Area

<p><a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a> offers a great suite of features that will help you to offer Top-Notch Customer Support.</p>
<p>This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We’ve gone through this experience, and that’s why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.</p>
<h4>KEY FEATURES</h4>
<ul>
<li>SMTP Email Sending  </li>
<li>Custom Message On Weekends  </li>
<li>Staff Backend</li>
<li>Tickets Notification Rules</li>
<li>Replies Notification Rules</li>
<li>Assign Ticket Owner</li>
<li>Custom Email Subject Structure</li>
<li>Custom Priorities</li>
<li>Maximum Open Tickets Limit</li>
<li>Unlimited Products</li>
<li>Unlimited Departments</li>
<li>Clients Management</li>
<li>Clients Backend</li>
<li>Email Notification Templates</li>
<li>Advanced Admin Panel</li>
<li>Terms & Conditions</li>
</ul>
<p>Read about all of the plugin’s features at <a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a></p>
<h4>USEFUL LINKS</h4>
<ul>
<li><a href='http://docs.wpticketsultra.com/getting-started-with-the-staff-client-account-module/' rel="nofollow ugc">Getting Started Guide</a></li>
<li><a href="http://docs.wpticketsultra.com/how-the-staff-members-create-a-ticket/" rel="nofollow ugc">How Do Staff Members Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-client-creates-a-ticket/" rel="nofollow ugc">How Do Client Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-admin-creates-a-ticket/" rel="nofollow ugc">How Do Admins Create Tickets?</a></li>
</ul>
<h4>PAID EXTENSIONS</h4>
<p>WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.</p>
<h4>FREE EXTENSIONS</h4>
<ul>
<li><a> – With this add-on you will be able to add Google’s secure and user friendly reCaptcha verification in order to avoid bot spam registrations.</a></li>
</ul>


WP Ticket Ultra Help Desk & Support Plugin

Powerful Help-Desk plugin for wordpress with very usefull features.

SimpleSupport Help Desk vs WP Ticket Ultra Help Desk & Support Plugin