websupporter

<p>Support Ticket enables you to easily create your own ticket system on your WordPress page. Users can submit tickets, ticket agents can answer tickets, change the ticket status, enter private notes. With a shortcode, you can display the create ticket form on the frontend. Visitors who are not logged in will be registered, or – if the submitted email address exists in the database – asked to login.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/nhYDL84Z4o0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Administrators can change the ticket agents and configure the plugin. You can define an HTML email template, which will be used for the correspondence with your clients. You can extend the ticket form with textfields and selectboxes of your own.</p>
<p>The plugin comes with dozens of filter and action hooks which enable your developer to extend the plugins functionality, so they fit exactly your needs.</p>
<p>For more information please visit <a href="http://wpsupportticket.com/" title="WordPress Support Ticket Plugin" rel="nofollow ugc">WP Support Ticket</a>.</p>


Support Ticket

The support ticket solution for WordPress

Hiren Patel

Ripal Patel

<p>This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.<br />
FreshDesk Terms of Service<br />
https://www.freshworks.com/terms/</p>
<h4>Usage</h4>
<p>Place this shortcode in page, post or text widget where you’d like to display Data.</p>
<pre><code>[freshdesk-create-ticket]
[get_all_ticket]
[freshdesk-faq]
</code></pre>
<h4>Templates</h4>
<p>Place this shortcode in any template parts of your theme.</p>
<pre><code><?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
<?php echo do_shortcode('[get_all_ticket]'); ?>
<?php echo do_shortcode('[freshdesk-faq]'); ?>
</code></pre>
<h4>Installation</h4>
<ol>
<li>Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.</li>
<li>Activate the plugin through the “Plugins” menu in WordPress.</li>
</ol>
<h4>How to Use</h4>
<ol>
<li>Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.</li>
<li>You can connect two way in our account 1. API Key 2. User-name and Password.</li>
<li>Place Go to Faq page and select our FAQ’s which is display in your front end.</li>
<li>Place Use Above Shortcode.</li>
</ol>


HB FreshDesk

A plugin Get your Freshdesk account FAQ's and Create a new Ticket and view your All ticket with full conversation.

Support Ticket vs HB FreshDesk