kezakez

<p>Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or helpdesk system on your WordPress site. If you are offering a support service and are looking for a simple tool to help you with that, Support Tickets is an excellent choice.</p>
<p>This code has been forked with the permission of the original author Takayuki Miyoshi @takayukister<br />
This fork contains bug fixes.<br />
The original code can be found at https://wordpress.org/extend/plugins/support-tickets/</p>
<p>The plugin is based on <a href="http://contactform7.com/" rel="nofollow ugc">Contact Form 7</a> plugin.</p>
<p><strong><a href="http://www.keza.net/support-tickets-v2/" rel="nofollow ugc">Home page</a></strong></p>
<h4>Multilingual Support</h4>
<p>You will have the ability to make a “multilingual support ticket system” with this plugin. This plugin allows you to write messages in your language and ask a professional translator to translate your message to another user’s language. This feature utilize the <a href="http://wpml.org/" rel="nofollow ugc">WPML</a> plugin, so you need to install the plugin beforehand.</p>
<h4>Translators</h4>
<ul>
<li>Italian (it_IT) – <a href="http://gidibao.net/" rel="nofollow ugc">Gianni Diurno</a></li>
<li>Japanese (ja) – <a href="http://ideasilo.wordpress.com" rel="nofollow ugc">Takayuki Miyoshi</a></li>
</ul>


Support Tickets v2

With this plugin, you can manage a simple support ticket system on your WordPress site.

NickDuncan

CodeCabin_

Jarryd Long

SolaPlugins

<p>The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets.</p>
<h4>Features</h4>
<ul>
<li>Manage support tickets (pending, open, solved)</li>
<li>Adds a Submit Ticket page to your website</li>
<li>Receive email notifications for new support tickets</li>
<li>Receive email notifications for support ticket responses</li>
<li>One support agent</li>
<li>Priorities – Add priorities to your support tickets (low, high, urgent, critical)</li>
<li>Internal notes </li>
</ul>
<h4>Premium Add-on</h4>
<ul>
<li>Custom front-end help desk showing new, open and closed tickets</li>
<li>Multiple support agents</li>
<li>Support tickets can be made private or public</li>
<li>Add popular tickets to your help desk page</li>
<li>Macros (add predefined responses to your support tickets)</li>
<li>Assign tickets to other support agents</li>
<li>Allow guests to submit support tickets</li>
<li>Choose a default ticket status</li>
<li>Upload files to support tickets and responses (HTML 5)</li>
<li>Link your help desk to an email address and automatically create support tickets when emails are received</li>
<li>Themes for the front-end help desk page (coming soon)</li>
<li>Customize your help desk through the use of shortcodes</li>
<li>Enable CAPTCHA on your support ticket submission form</li>
<li>Departments</li>
<li>Get the <a href="http://solaplugins.com/plugins/sola-support-tickets-helpdesk-plugin/?utm_source=wordpress&utm_medium=click&utm_campaign=st_readme" rel="nofollow ugc">Sola Support Tickets Premium Version</a> for only $29.99</li>
</ul>
<h4>Translations</h4>
<p>Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin!</p>
<ul>
<li>English (default)</li>
<li>German (Michael Schulz)</li>
<li>French (Raymond Radet) (Etienne Couturier)</li>
<li>Spanish (Io)</li>
<li>Dutch (Johan Omlo)</li>
<li>Italian</li>
<li>Croatian (Sanjin Barac)</li>
<li>Bengali (Mayeenul Islam)</li>
<li>Portuguese – Portugal (Miguel Madeira Rodrigues)</li>
<li>Danish (Kenneth Wagner)</li>
<li>Turkish (Cahit Cengizhan)</li>
</ul>


Sola Support Tickets

Create a support help desk and support ticket system in minutes with Sola Support Tickets.

Support Tickets v2 vs Sola Support Tickets