CRM Perks

Samer Bazzi

<p>Show user tickets from <a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a>, <a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a>, <a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a> and <a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a> in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at <a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">crmperks.com</a></p>
<h3>Supported Ticket Systems</h3>
<ul>
<li><a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a></li>
<li><a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a></li>
<li><a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a></li>
<li><a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a></li>
</ul>
<h3>Key Features</h3>
<ul>
<li>Display all tickets related to a user in table form.</li>
<li>You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.</li>
<li>You can prevent spams by enabling Google reCaptcha before submitting a ticket.</li>
<li>Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.</li>
<li>Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/k2QEsmGSYU8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<blockquote>
<p><strong>Premium Version.</strong></p>
<p>Following features are available in Premium version only.<a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">WordPress HelpDesk Integration Pro</a>.</p>
<ul>
<li>Phone Number field</li>
<li>File Attachments</li>
<li>Custom Fields</li>
<li>Ticket Tags</li>
</ul>
</blockquote>


CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

I've been looking for a better HelpScout front-end for a long time.
This plugin works great out of the box, and super fast!!


Great discovery

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

Pippin Williamson

Zack Katz

<p>Add a Help Scout Docs search field to your Gravity Forms form. Used on the <a href="https://easydigitaldownloads.com/support/" rel="nofollow ugc">Easy Digital Downloads ticket submission page</a>.</p>
<p>This plugin requires <a href="https://gravityforms.com" rel="nofollow ugc">Gravity Forms</a> and a <a href="https://helpscout.net" rel="nofollow ugc">Help Scout</a> account.</p>
<p>See the Installation tab for instructions on configuring the plugin.</p>
</p>
<p>Find a bug? Have a suggestion? Let us know on <a href="https://github.com/easydigitaldownloads/gravity-forms-help-scout-search" rel="nofollow ugc">GitHub</a>!</p>


Gravity Forms – Help Scout Docs Search Field

Leaves some place for improvement, but a great help for anyone who delivers support with Gravity Forms and Help Scout.

Extremely helpful

Add a Help Scout Docs search field to your Gravity Forms form.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout vs Gravity Forms – Help Scout Docs Search Field