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Plugin info

Total downloads: 5,863
Active installs: 50
Total reviews: 7
Average rating: 4.4
Support threads opened: 0
Support threads resolved: 0 (0%)
Available in: 1 language(s)
Contributors: 2
Last updated: 4/24/2025 (250 days ago)
Added to WordPress: 8/18/2018 (7 years old)
Minimum WordPress version: 3.8
Tested up to WordPress version: 6.8.3
Minimum PHP version: 5.3

Maintenance & Compatibility

Maintenance score

Stale • Last updated 250 days ago • 7 reviews

40/100

Is CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout abandoned?

Likely maintained (last update 250 days ago).

Compatibility

Requires WordPress: 3.8
Tested up to: 6.8.3
Requires PHP: 5.3

Ratings

6
0
0
0
1See all reviews

Developers

CRM Perks (Owner)32Samer Bazzi30

Languages

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Description

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com

Supported Ticket Systems

Key Features

  • Display all tickets related to a user in table form.
  • You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
  • You can prevent spams by enabling Google reCaptcha before submitting a ticket.
  • Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
  • Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.

Premium Version.

Following features are available in Premium version only.WordPress HelpDesk Integration Pro.

  • Phone Number field
  • File Attachments
  • Custom Fields
  • Ticket Tags

Installation

No installation instructions available

Frequently Asked Questions

Where can I get support?

Our team provides free support at https://www.crmperks.com/contact-us/.

Zendesk Support for WordPress

  • Give users opportunity to view their tickets from Zendesk.
  • Display User’s old tickets from Zendesk in a table form. Users can view any ticket.
  • users can submit new tickets by submitting a simple form.

Helpscout WordPress Plugin

  • Allow users to view their helpscout tickets on your wordpress site.
  • Users can easily create new tickets with simple contact form.
  • Display User’s old tickets from HelpScout in a table form.

Freshdesk for WordPress

  • Easily connect your wordpress site to your freshdesk account.
  • show user’s old tickets in beautiful table with simple shortcode.
  • users can easily create a new ticket by submitting a simple form.

Website Help Desk Software

  • Show user’s tickets in your website.
  • You can use any ticketing system like zendesk, Freshdesk etc.
  • Users can reply to tickets from your website.

Help desk Software for WordPress

  • This Plugin adds helpdesk portal in your wordpress site.
  • Users can easily see old tickets and reply to any ticket.
  • Integrates with popular ticketing systems like Zendesk, Freshdesk etc.

Best Helpdesk Plugin for WordPress

  • This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form.
  • Supports many popular ticketing systems like zendesk.
  • Tickets attachments are also supported.

Review feed

Daniele
9/10/2019

Great discovery

I've been looking for a better HelpScout front-end for a long time. This plugin works great out of the box, and super fast!!

Screenshots

  1. Tickets Table.

    Tickets Table.

  2. Create Ticket.

    Create Ticket.

  3. View Ticket.

    View Ticket.

  4. Help Scout APP.

    Help Scout APP.

  5. Ticket System Settings.

    Ticket System Settings.

Changelog

1.1.8

  • fixed “xss issue with tickets submission” issue.

1.1.7

  • fixed “xss issue with shortcode” issue.

1.1.6

  • fixed “xss issue with shortcode” issue.

1.1.5

  • fixed “helpscout empty ticket” issue.

1.1.4

  • added “disable new tickets” feature.

1.1.3

  • fixed ticket number issue.

1.1.2

  • fixed required ticket fields issue.

1.1.1

  • fixed freshdesk ticket issue.

1.1.0

  • fixed php8 issues.

1.0.9

  • removed helpscout drafts from threads list.

1.0.8

  • added ticket form class.

1.0.7

  • fixed empty shortcode issue.

1.0.6

  • fixed single ticket owner issue in freshdesk.

1.0.5

  • fixed multiple ticket owners issue in helpscout.

1.0.4

  • upgraded helpscout API to v2.

1.0.3

  • added close ticket checkbox for helpscout.

1.0.2

  • added filter for changing tickets table template.

1.0.1

  • Fixed table and forms styling.

1.0.0

  • Initial release.
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