CRM Perks

Samer Bazzi

<p>Show user tickets from <a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a>, <a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a>, <a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a> and <a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a> in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at <a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">crmperks.com</a></p>
<h3>Supported Ticket Systems</h3>
<ul>
<li><a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a></li>
<li><a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a></li>
<li><a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a></li>
<li><a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a></li>
</ul>
<h3>Key Features</h3>
<ul>
<li>Display all tickets related to a user in table form.</li>
<li>You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.</li>
<li>You can prevent spams by enabling Google reCaptcha before submitting a ticket.</li>
<li>Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.</li>
<li>Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/k2QEsmGSYU8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<blockquote>
<p><strong>Premium Version.</strong></p>
<p>Following features are available in Premium version only.<a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">WordPress HelpDesk Integration Pro</a>.</p>
<ul>
<li>Phone Number field</li>
<li>File Attachments</li>
<li>Custom Fields</li>
<li>Ticket Tags</li>
</ul>
</blockquote>


CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

I've been looking for a better HelpScout front-end for a long time.
This plugin works great out of the box, and super fast!!


Great discovery

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

Andrew Munro

Hiren Patel

Starfish Reviews

Tevya

<p>Do you use Help Scout? Are you proud of your customer support? Showing highly positive ratings is a great way to bring in more customers, be more transparent, and hold yourself accountable. Satisfaction Reports from Help Scout (formerly “Happiness Reports for Help Scout”) allows you to show your customer happiness reports right on your website using WordPress shortcodes.</p>
<p>You can choose to show all ratings at once (Great, Okay, Not Good), or only one specific rating, in text format, or as a graph. The shortcodes give you lots of options. You can insert into your favorite pagebuilder, or just in the middle of a post. Pretty much anywhere you want to display your live-updated Satisfaction Ratings (aka Happiness Reports), you can.</p>
<blockquote>
<p>This plugin requires Help Scout API Access and therefore will only work with a paid <a href="https://starfish.reviews/go/help-scout-helpdesk/" title="Help Scout" rel="nofollow ugc">Help Scout</a> plan.</p>
</blockquote>
<h4>Ratings & Reviews Experts</h4>
<p>At <a href="https://starfish.reviews/?utm_source=satisfaction_reports_hs_plugin&utm_medium=wordpress_org_page" rel="nofollow ugc">Starfish Reviews</a> we were using this plugin. But it suddenly stopped working when Help Scout shut down their 1.0 API. Andrew Munro decided not to continue development and update it for the 2.0 API. But he was happy to let us adopt it and update it.</p>
<p>Starfish Reviews creates awesome WordPress plugins to help you get more online reviews, display those reviews on your website, and more. We use Satisfaction Reports from Help Scout on our own website, and so wanted to ensure it was maintained into the future for everyone who wants to show off their customer support Satisfaction Ratings.</p>
<h4>Check Out Our Other Plugins</h4>
<ul>
<li><a href="https://wordpress.org/plugins/starfish-reviews/" rel="ugc">Starfish Review Generation</a> – generate more reviews on Google, TrustPilot, Facebook, or any online review platform.</li>
<li><a href="https://wordpress.org/plugins/plugin-reviews/" rel="ugc">Plugin Reviews</a> – display your plugin’s reviews from the WordPress.org repository.</li>
<li><a href="https://wordpress.org/plugins/rich-reviews/" rel="ugc">Rich Reviews by Starfish</a> – capture and display testimonials.</li>
</ul>


Satisfaction Reports from Help Scout

Great plugin!

Great plugin for product makers who use HelpScout and want to show real-time customer satisfaction ratings. Easy to use and build trust among your new customers. 


Amazing plugin. Didn't know this even existed!

Show Help Scout Satisfaction Ratings reports on your WordPress website.

CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout vs Satisfaction Reports from Help Scout