Daniel Bachhuber

Alex Mills

Konstantin Kovshenin

Ian Dunn

Andrew Spittle

VarunAgw

<p>SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.</p>
<h3>A few of its features are:</h3>
<ul>
<li>
<p>Allow agents to create/reply tickets using web interface.</p>
</li>
<li>
<p>Customers can create ticket by sending an E-Mail or filling a web based form.</p>
</li>
<li>
<p>Agents can opt to get E-Mail notifications of replies of tickets.</p>
</li>
<li>
<p>Administrator can limit agents access to particular tags.</p>
</li>
<li>
<p>Administrators can see daily/weekly/monthly ticket statistics.</p>
</li>
<li>
<p>Agents can view tickets assigned to them in admin dashboard.</p>
</li>
<li>
<p>Agents can insert predefined replies to the tickets.</p>
</li>
<li>
<p>Agents can add their signature to tickets using one-click.</p>
</li>
<li>
<p>Agents can forward whole conversation to anyone using its E-Mail ID.</p>
</li>
</ul>
<p>To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).</p>


SupportFlow

Running PHP7 and 4.5-alpha-36246 and I just wanted to say that everything works great!  Although I can't read & write code at 100% fluency, I just wanted to post over here so that the theme authors would know that Yes Indeed! Everything's looking great!



So Far So Goo

Finally a simple plugin for ticketing that uses posts types and user roles in WordPress the proper way! I can't wait to integrate it in our network! Yay!

Disclaimer: I haven't tested the email notifications and ticket creation yet.

Nothing more than the most important features

SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface.

Marcello Romanelli

<p>GetYourGuide Ticketing offers an engaging checkout widget for your website, as well as a touchless ticketing solution for an improved end-to-end experience.</p>
<p>If you’re interested in activating our solution you can get in touch with us <a href="https://ticketing.getyourguide.com/contact" rel="nofollow ugc">here</a>.</p>
<h4>Watch a one minute demo</h4>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ydeNOTDugVU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h4>Online Checkout</h4>
<p>Benefit from best-in-class online checkout with high conversions, multiple payment and language options, and more with constant improvements and updates.</p>
<h4>The Buy Button</h4>
<p>Natively integrated into your website, the buy button is all you need to start selling tickets online — you can also customize the look and feel to suit your platform.</p>
<h4>Touchless Ticketing</h4>
<p>Use a low infrastructure POS solution with QR-code and online payment options, enabling customers on-site to self-book on the move and with more flexibility.</p>
<h3>How to use the link builder</h3>
<ol>
<li>Go to the Link Builder sub-menu under GYG Ticketing menu.</li>
<li>If already configured in the Settings sub-menu, Partner Affiliate ID and your webiste URL are already pre-filled</li>
<li>Copy the GetYourGuide Activity Links you intend to show in your website</li>
<li>Select a language</li>
<li>Click Generate Links</li>
</ol>
<h4>Output</h4>
<p>The first section called “Call to action link” will provide links that you need to use to update your “book” buttons links.<br />
In its first sub-section called “individual” will provide URLs that will show individual activities.<br />
The second sub-section called “combined” will provide one URL that will show all the activities together.</p>
<p>The second section called deeplink will allow you to see links that will send users to your website with the Booking Engine already visible (deeplinking).<br />
In its first sub-section called “individual” will provide URLs that will show individual activities.<br />
The second sub-section called “combined” will provide one URL that will show all the activities together.</p>


GetYourGuide Ticketing

Official GetYourGuide's plugin to easily add a ticketing solution to your Wordpress website

SupportFlow vs GetYourGuide Ticketing