Jerry Benton

<p>TokenLink SSO Login for Zendesk allows WordPress site administrators to provide seamless, secure single sign-on (SSO) access to Zendesk using JWT (JSON Web Tokens) authentication.</p>
<p>This plugin uses the official Firebase PHP-JWT library (BSD 3-Clause licensed, included and updated for WordPress compliance).</p>
<p>Setup takes less than five minutes using standard WordPress shortcodes — no third-party dependencies, no tracking, no bloat.</p>
<p>Written by Jerry Benton, the creator of Mailborder and MailScanner v5.</p>
<h3>From the WordPress Plugin Directory (Preferred)</h3>
<ol>
<li>In your WordPress admin dashboard, go to <strong>Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Add New</strong>.</li>
<li>Search for <strong>TokenLink SSO Login for Zendesk</strong>.</li>
<li>Click <strong>Install Now</strong>, then <strong>Activate</strong>.</li>
</ol>
<h3>Upload via ZIP File</h3>
<ol>
<li>Download the plugin ZIP file from <a href="https://www.mailborder.com/zendesk-sso-plugin" rel="nofollow ugc">mailborder.com</a> or from WordPress.org.</li>
<li>In your WordPress admin dashboard, go to <strong>Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Add New</strong> and click <strong>Upload Plugin</strong> at the top.</li>
<li>Select the ZIP file and click <strong>Install Now</strong>.</li>
<li>When installation completes, click <strong>Activate Plugin</strong>.</li>
</ol>
<h3>Manual Installation (FTP or File Manager)</h3>
<ol>
<li>Download the plugin ZIP file and extract it on your computer.</li>
<li>Upload the extracted folder to <code>/wp-content/plugins/</code> using FTP or your hosting file manager.</li>
<li>Activate it through the <strong>Plugins</strong> menu in WordPress.</li>
</ol>
<h3>Configuration</h3>
<ol>
<li>Navigate to <strong>Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> TokenLink Zendesk SSO</strong>.</li>
<li>Enter your <strong>Zendesk Subdomain</strong> and <strong>Shared Secret</strong>.</li>
<li>Set a <strong>Login Redirect Page</strong> if you use a custom login URL.</li>
<li>Create a blank WordPress page and insert this shortcode: ** [tokenlink_zendesk_login] **</li>
<li>(Optional) Create a menu item that links to that page. (e.g. a Support link)</li>
<li>Use that page’s URL as your <strong>Remote Login URL</strong> in the zendesk.com SSO settings.</li>
</ol>
<p>The plugin will automatically handle authentication to Zendesk and redirect users to Zendesk via secure JWT SSO.</p>
<h3>License</h3>
<p>This plugin is licensed under the GPLv3 or later.<br />
It includes the Firebase PHP-JWT library, which is licensed under the BSD 3-Clause license.</p>


TokenLink SSO Login for Zendesk

Provides secure JWT-based single sign-on (SSO) between WordPress and Zendesk. No third-party plugins, no tracking, no bloat. Totally free.

CRM Perks

Samer Bazzi

<p>Show user tickets from <a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a>, <a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a>, <a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a> and <a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a> in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at <a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">crmperks.com</a></p>
<h3>Supported Ticket Systems</h3>
<ul>
<li><a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a></li>
<li><a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a></li>
<li><a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a></li>
<li><a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a></li>
</ul>
<h3>Key Features</h3>
<ul>
<li>Display all tickets related to a user in table form.</li>
<li>You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.</li>
<li>You can prevent spams by enabling Google reCaptcha before submitting a ticket.</li>
<li>Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.</li>
<li>Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/k2QEsmGSYU8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<blockquote>
<p><strong>Premium Version.</strong></p>
<p>Following features are available in Premium version only.<a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">WordPress HelpDesk Integration Pro</a>.</p>
<ul>
<li>Phone Number field</li>
<li>File Attachments</li>
<li>Custom Fields</li>
<li>Ticket Tags</li>
</ul>
</blockquote>


CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

I've been looking for a better HelpScout front-end for a long time.
This plugin works great out of the box, and super fast!!


Great discovery

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

TokenLink SSO Login for Zendesk vs CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout