Jerry Benton

TokenLink SSO Login for Zendesk allows WordPress site administrators to provide seamless, secure single sign-on (SSO) access to Zendesk using JWT (JSON Web Tokens) authentication.
This plugin uses the official Firebase PHP-JWT library (BSD 3-Clause licensed, included and updated for WordPress compliance).
Setup takes less than five minutes using standard WordPress shortcodes — no third-party dependencies, no tracking, no bloat.
Written by Jerry Benton, the creator of Mailborder and MailScanner v5.
<h3>From the WordPress Plugin Directory (Preferred)</h3>
<ol>
<li>In your WordPress admin dashboard, go to Plugins → Add New.</li>
<li>Search for TokenLink SSO Login for Zendesk.</li>
<li>Click Install Now, then Activate.</li>
</ol>
<h3>Upload via ZIP File</h3>
<ol>
<li>Download the plugin ZIP file from <a href="https://www.mailborder.com/zendesk-sso-plugin" rel="nofollow ugc">mailborder.com</a> or from WordPress.org.</li>
<li>In your WordPress admin dashboard, go to Plugins → Add New and click Upload Plugin at the top.</li>
<li>Select the ZIP file and click Install Now.</li>
<li>When installation completes, click Activate Plugin.</li>
</ol>
<h3>Manual Installation (FTP or File Manager)</h3>
<ol>
<li>Download the plugin ZIP file and extract it on your computer.</li>
<li>Upload the extracted folder to <code>/wp-content/plugins/</code> using FTP or your hosting file manager.</li>
<li>Activate it through the Plugins menu in WordPress.</li>
</ol>
<h3>Configuration</h3>
<ol>
<li>Navigate to Settings → TokenLink Zendesk SSO.</li>
<li>Enter your Zendesk Subdomain and Shared Secret.</li>
<li>Set a Login Redirect Page if you use a custom login URL.</li>
<li>Create a blank WordPress page and insert this shortcode: ** [tokenlink_zendesk_login] **</li>
<li>(Optional) Create a menu item that links to that page. (e.g. a Support link)</li>
<li>Use that page’s URL as your Remote Login URL in the zendesk.com SSO settings.</li>
</ol>
The plugin will automatically handle authentication to Zendesk and redirect users to Zendesk via secure JWT SSO.
<h3>License</h3>
This plugin is licensed under the GPLv3 or later. 
It includes the Firebase PHP-JWT library, which is licensed under the BSD 3-Clause license.

TokenLink SSO Login for Zendesk

Provides secure JWT-based single sign-on (SSO) between WordPress and Zendesk. No third-party plugins, no tracking, no bloat. Totally free.

Ahsan Amin

<a href="https://viablecube.com/docs/viable-support-for-zendesk/?utm_source=vsfz&utm_medium=readme-docs" rel="nofollow ugc">📘 Documentation</a> | <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">💬 Support</a>
Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
With just your Zendesk subdomain, account email, and API token, you can:
<ul>
<li>Display Zendesk ticket fields as dynamic WordPress forms.</li>
<li>Submit support tickets directly from your site.</li>
<li>Automatically convert WordPress comments into Zendesk tickets.</li>
<li>Include metadata, tags, and post details automatically in tickets.</li>
</ul>
Built by ViableCube, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
<h3>Features</h3>
<ul>
<li>Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.</li>
<li>Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.</li>
<li>Shortcode Support – Use <code>[viasuzen_ticket_form]</code> anywhere on your site.</li>
<li>Ticket Submission – Submit new tickets directly to Zendesk.</li>
<li>Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.</li>
<li>Custom Metadata – Add post type, author name, and ID as part of each ticket.</li>
<li>Tag Support – Automatically add custom tags when creating tickets.</li>
<li>Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.</li>
<li>Lightweight & Developer-Friendly – Optimized for performance and easy to extend.</li>
</ul>
<h3>Shortcode Example</h3>
Use this shortcode to display the Zendesk-powered form anywhere:
<pre><code>[viasuzen_ticket_form]<h3>License</h3>
</code></pre>
This plugin is licensed under the GPLv2 or later. 
You can view the full license text here: <a href="https://www.gnu.org/licenses/gpl-2.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-2.0.html</a>
<h3>Support & Feedback</h3>
We’d love to hear your feedback and suggestions! 
📩 Email: <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">ahsan@viablecube.com</a> 
🌐 Website: <a href="https://viablecube.com" rel="nofollow ugc">https://viablecube.com</a>

Viable Support for Zendesk

Connect your Zendesk Support account with WordPress — create tickets, sync custom fields, and automatically convert comments into Zendesk tickets.

TokenLink SSO Login for Zendesk vs Viable Support for Zendesk