Unfazed Technologies

Unfazed Chat for WooCommerce is a powerful, feature-rich, and easy-to-use plugin that integrates your WooCommerce store with Unfazed Chat. It allows you to automatically send personalized WhatsApp messages to customers for events such as new orders, order updates, and abandoned carts. Enhance customer engagement, recover abandoned carts, and boost sales with automated WhatsApp notifications.
This plugin supports full customization, so you can adjust the content, timing, and frequency of messages, ensuring your communication fits your brand’s voice.
<h3>Why Choose Unfazed Chat for WooCommerce?</h3>
Unfazed Chat goes beyond abandoned cart recovery and order notifications. Here are the standout features that make this plugin an essential tool for any WooCommerce store owner:
Key Features: 
* Automated WhatsApp Notifications: Send WhatsApp messages for new orders, order updates, and abandoned cart recovery. 
* Customizable Templates: Create and manage message templates with dynamic variables like customer name, product details, and order status. 
* Customizable Abandoned Cart Recovery: Set up automatic abandoned cart recovery messages with adjustable time intervals. 
* Admin and Customer Notifications: Enable/disable notifications for both admins and customers depending on the event. 
* Abandoned Cart Management: Manage abandoned carts directly from the WordPress admin dashboard, track their status, and send recovery messages manually if needed. 
* CRON Job Support: Automate message sending via CRON jobs for timely and consistent recovery efforts. 
* Compatible with WooCommerce: Fully integrates with your WooCommerce store and works seamlessly with WooCommerce orders and checkout processes.
Other Features of Unfazed Chat: 
* Broadcast Campaigns: Send promotional WhatsApp messages to your customer base directly from the plugin dashboard. 
* Multi-Language Support: Reach customers in their preferred language using multilingual templates. 
* WhatsApp Business Verification Support: Assistance with WhatsApp Business verification to unlock advanced messaging features. 
* Rich Media Support: Send images, videos, and documents to make your messages more engaging and informative. 
* Analytics Dashboard: Monitor the performance of your campaigns with detailed insights into message delivery, open rates, and conversion rates. 
* Integration with Third-Party Plugins: Seamlessly work alongside other WooCommerce plugins to enhance functionality. 
* Smart AI Assistant: Leverage Our Smart AI Assistant to handle your customer queries, Handle complaints and collect feedback. Always be engaged to your customers & boost your sales. 
* Mobile-Friendly Admin Panel: Manage your notifications and campaigns easily from any device.
<h3>Use Cases</h3>
Unfazed Chat is perfect for:
<ol>
<li>
Abandoned Cart Recovery:
<ul>
<li>Recover lost sales by sending timely reminders and incentives to customers who abandoned their carts.</li>
</ul>
</li>
<li>
Order Notifications:
<ul>
<li>Keep customers informed with real-time updates on order status, including confirmations, shipping, and delivery.</li>
</ul>
</li>
<li>
Personalized Marketing Campaigns:
<ul>
<li>Boost engagement with targeted promotions and discount offers tailored to your audience.</li>
</ul>
</li>
<li>
Customer Support:
<ul>
<li>Provide instant support and resolve queries directly via WhatsApp.</li>
</ul>
</li>
<li>
Reactivation Campaigns:
<ul>
<li>Re-engage inactive customers with personalized offers and updates.</li>
</ul>
</li>
<li>
Feedback Collection:
<ul>
<li>Collect post-purchase feedback to improve your products and services.</li>
</ul>
</li>
<li>
Event-Based Notifications:
<ul>
<li>Send reminders for upcoming events like sales, product launches, or special discounts.</li>
</ul>
</li>
</ol>
<h3>External Services</h3>
This plugin connects to the API at https://unfazedchat.com/message/v1/send to send message data for abandoned cart recovery. It sends customer data such as phone numbers to trigger WhatsApp messages. Terms of service: https://unfazedchat.com/terms-of-service/, Privacy Policy: https://unfazedchat.com/privacy-policy/.

Unfazed Chat for WooCommerce

A seamless integration of WooCommerce with Unfazed Chat to send WhatsApp messages automatically for various store events.

6rsh

Turn every WooCommerce order into a WhatsApp message your customers actually read. 6rsh Messaging & Notifications connects your store to the WhatsApp Business Platform through the 6rsh platform, so order updates, cart reminders, and customer chat all happen where your buyers already are.
Open rates on WhatsApp are far higher than email. With this plugin you can confirm orders, recover abandoned carts, and answer “where is my order?” automatically — no developer required. A guided setup wizard maps your approved WhatsApp templates to WooCommerce order events in minutes.
<h4>What you get</h4>
<ul>
<li>Order Notifications — Automatically send a WhatsApp message when an order is placed, processing, on-hold, completed, cancelled, refunded, or failed. Map a template to each status.</li>
<li>Abandoned Cart Recovery — Capture the shopper’s phone at checkout (guests included, with an opt-in checkbox) and send a recovery reminder with a one-click link that restores their cart. Recovery is cancelled automatically once the order is completed.</li>
<li>Floating WhatsApp Chat Widget — Add a storefront chat button with a greeting tooltip so customers can reach you in one tap. Configurable position; right-to-left (RTL) ready.</li>
<li>Marketing Follow-ups — Schedule up to two post-order follow-ups (e.g. a review request a week after delivery) using your approved Marketing templates. Cancelled automatically if the order is refunded or cancelled.</li>
<li>Per-order Template Variables — Order number, status, total, currency, and customer name are substituted into your template parameters for every message.</li>
<li>Smart Phone Normalization — Numbers are validated and normalized to E.164 (supports Gulf, UK, US, EU and North African formats) so messages don’t bounce.</li>
<li>Activity Log + CSV Export — Every send is logged with delivery status; export the full log to CSV.</li>
<li>Translation-ready — Ships a .pot file and full RTL styling for localized storefronts.</li>
</ul>
<h4>Built for compliance</h4>
<ul>
<li>Talks to your site over the WordPress REST API (<code>/wp-json/6rsh/v1/</code>) — never <code>admin-ajax.php</code> — so it plays nicely with WAFs and security plugins.</li>
<li>Phone numbers are only used to deliver the messages you configure, and abandoned-cart capture is gated behind an opt-in you control.</li>
</ul>
You need a free <a href="https://6rsh.com" rel="nofollow ugc">6rsh.com</a> account and an API key. This plugin is not affiliated with, endorsed by, or an official product of WhatsApp or Meta.
<h4>How it works</h4>
<ol>
<li>Sign up at <a href="https://6rsh.com" rel="nofollow ugc">6rsh.com</a> and create your WhatsApp message templates.</li>
<li>Install this plugin and paste your API key.</li>
<li>The setup wizard auto-matches your templates to WooCommerce events.</li>
<li>Done — notifications fire automatically on every order.</li>
</ol>
<h3>External Service</h3>
This plugin connects your WooCommerce store to 6rsh.com, a third-party SaaS operated by TRSH FZC, to deliver messages over the WhatsApp Business Platform. The plugin will not function without a free 6rsh.com account and an API key. It is not affiliated with, endorsed by, or an official product of WhatsApp or Meta.
What the plugin sends to 6rsh.com, and when:
<ul>
<li>On connect: the API key you enter and your site URL are sent to 6rsh.com to validate the key and link your account.</li>
<li>On a WooCommerce order status change (placed, processing, completed, etc.): the order data needed to build the message — order number, status, total, currency, and the customer’s name and phone number — is sent to 6rsh.com so it can deliver the corresponding WhatsApp message.</li>
<li>At checkout, if Abandoned Cart Recovery is enabled and the shopper opts in: the cart contents, cart total, and the customer’s phone number (and optionally email) are sent to 6rsh.com so a recovery reminder can be sent later.</li>
<li>Periodically: order snapshots (including any courier/tracking details) may be sent so the 6rsh assistant can answer customer order-status questions.</li>
</ul>
No message is sent without your configuration, and a customer’s phone number is used only to deliver the messages you set up. The floating chat widget loads locally and only opens a WhatsApp link when a visitor clicks it.
Your use of the 6rsh.com service is governed by:
<ul>
<li>Terms of Service: https://www.6rsh.com/terms</li>
<li>Privacy Policy: https://www.6rsh.com/privacy</li>
</ul>

6rsh Messaging & Notifications

Send WooCommerce order notifications and abandoned-cart reminders over WhatsApp, plus a floating chat widget. Powered by the 6rsh platform.

Unfazed Chat for WooCommerce vs 6rsh Messaging & Notifications