WpExperts Hub

Vikram S.

“Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce-based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area.
<h4>Basic Features</h4>
🔹 Customers can send order cancellation requests to the admin with cancellation details. 
🔹 The admin will receive an email notification for the request sent by the customer. 
🔹 Admin can respond to cancellation requests received in WC Cancel Area. 
🔹 The customer will receive an email notification if the cancellation request is approved or declined. 
🔹 Allow guest users to send cancellation request by unique link they receive in order email. 
🔹 Allow cancellation request only when order have specific order status. 
🔹 Choose whether to make the cancellation reason input required or optional. 
🔹 Display the customer note in the cancellation request popup. 
🔹 Translation ready.
➡ <a href="https://wpexpertshub.com/plugins/wc-cancel-order-pro/" rel="nofollow ugc">GET PREMIUM VERSION NOW!</a>
<h4>Premium Features</h4>
✅ Allow the option for cancellation requests and direct cancellations with a specific order status. 
✅ Automatically assign a specific order status when the cancellation request is approved. 
✅ Automatically assign a specific order status when the cancellation request is declined. 
✅ Enable cancellation requests for specific user roles. 
✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup. 
✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings. 
✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options. 
✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings. 
✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years). 
✅ Supports Ultimate Member – WooCommerce plugin. 
✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions. 
✅ Pro Support.

WC Cancel Order

I have been using this for a couple of years and are quite satisfied. It's also extensible with hooks and filters, so if you are skilled, you can add, remove or alter how it works and their conditions, like limit the time after order date the cancel button appears om My page. Or add extra information on the admin screen list table columns.

The English UI and readme strings are not good, a bit cumbersome to translate.

Well made, working good

Add order cancellation request functionality to your woocommerce powered store.

YoOhw Studio

B.Ng

Order Cancellation & Returns for WooCommerce is a plugin for order cancellation and return requests. Allows WooCommerce customers to easily cancel orders or request returns from their account, with admin approval workflow and email notifications.
<a href="https://yoohw.com/product/woocommerce-order-cancellation-return-premium/" rel="nofollow ugc">Premium version</a> | <a href="https://yoohw.com/docs/category/woocommerce-cancel-return-orders/" rel="nofollow ugc">Documentation</a> | <a href="https://yoohw.com/support/" rel="nofollow ugc">Support</a> | <a href="https://sandbox.yoohw.com/demo/wcocr_demo.html" rel="nofollow ugc">Demo</a>
<h3>Features</h3>
<ul>
<li>Effortless Order Management: Customers can easily cancel or return their orders with just a click, right from the Order Details page or their Account Orders list.</li>
<li>Flexible Order Status: Define custom statuses to give customers the ability to cancel or return orders at the right moments.</li>
<li>Multiple Reasons: Provide customers with a variety of predefined cancellation or return reasons, plus an option to add their own for a more personalized experience.</li>
<li>Cancellation/Return Timer: Set a time limit for cancellations or returns, ensuring you stay in control of the process.</li>
<li>Approval Workflow: Enable an approval system so store managers can approve or deny cancellation and return requests, ensuring smooth operations.</li>
<li>One-Click Reorders: Let customers quickly reorder past purchases with a single click for ultimate convenience.</li>
<li>Customized Emails: Keep both store managers and customers informed with fully detailed email notifications for every cancellation, return, and request, ensuring clear communication at every step.</li>
<li>Total Control for Admins: Seamlessly manage all settings and customer requests for cancellations or returns directly from the admin panel, giving you full oversight.</li>
</ul>
<h3>Premium Features</h3>
<ul>
<li>Better Activity Log: View a clearer, more organized log of all cancellation and return request activities directly in the order details page, giving you complete visibility and improved tracking for every action taken.</li>
<li>Appearance Settings: Tailor the cancellation and return process with flexible customization options, including border styles, colors, shadows, and button designs, to match your store’s aesthetic.</li>
<li>Cancellation Approval: Define the order statuses to apply after administrators or shop managers approve or reject a customer’s order cancellation request.</li>
<li>Cancel Reason by Shop Manager: Allow shop managers to provide a detailed reason when canceling an order. This reason will be logged in the order notes and shared with the customer for full transparency and improved communication.</li>
<li>Email Cancelled Order for Customers: Automatically send a customizable email notification to customers when their order is canceled, including details of the cancellation and any next steps or additional information.</li>
<li>Return Approval: Configure the order statuses to apply after administrators or shop managers approve or reject a customer’s order return request.</li>
<li>Additional Notice: Display custom notices during the cancellation or return process, allowing you to provide additional information or important updates to your customers directly on the form.</li>
<li>Actionable Email Buttons: Add buttons in email notifications so customers can easily take actions, such as cancelling, returning, or managing their orders, directly from their inbox for a seamless experience.</li>
<li>Return Attachments: Require customers to upload specific file types, like photos or videos, for return requests, with customizable limits on the number of files.</li>
<li>No File Storing: Save server space by not storing attachments on your hosting; files are simply sent directly via email without being saved on your site.</li>
<li>Reorder Controller: Extend the “Reorder/Order Again” action to additional order statuses, giving customers more flexibility to repurchase items whenever you choose to allow it.</li>
<li>Responsive Support & Suggestions: Enjoy quick and reliable responses to your needs. We’re always ready to implement features you request and offer personalized suggestions to enhance your experience.</li>
</ul>
<a href="https://yoohw.com/product/woocommerce-order-cancellation-return-premium/" rel="nofollow ugc">Explore the Premium version here</a>

Order Cancellation & Returns for WooCommerce

Empower your customers with the ability to cancel and return their orders seamlessly on your WooCommerce site.

WC Cancel Order vs Order Cancellation & Returns for WooCommerce