Vikram S.

WpExperts Hub

<p>“Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce-based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area.</p>
<h4>Basic Features</h4>
<p>🔹 Customers can send order cancellation requests to the admin with cancellation details.<br />
🔹 The admin will receive an email notification for the request sent by the customer.<br />
🔹 Admin can respond to cancellation requests received in WC Cancel Area.<br />
🔹 The customer will receive an email notification if the cancellation request is approved or declined.<br />
🔹 Allow guest users to send cancellation request by unique link they receive in order email.<br />
🔹 Allow cancellation request only when order have specific order status.<br />
🔹 Choose whether to make the cancellation reason input required or optional.<br />
🔹 Display the customer note in the cancellation request popup.<br />
🔹 Translation ready.</p>
<p>➡ <strong><a href="https://wpexpertshub.com/plugins/wc-cancel-order-pro/" rel="nofollow ugc">GET PREMIUM VERSION NOW!</a></strong></p>
<h4>Premium Features</h4>
<p>✅ Allow the option for cancellation requests and direct cancellations with a specific order status.<br />
✅ Automatically assign a specific order status when the cancellation request is approved.<br />
✅ Automatically assign a specific order status when the cancellation request is declined.<br />
✅ Enable cancellation requests for specific user roles.<br />
✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup.<br />
✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings.<br />
✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options.<br />
✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings.<br />
✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years).<br />
✅ Supports Ultimate Member – WooCommerce plugin.<br />
✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions.<br />
✅ Pro Support.</p>


WC Cancel Order

I have been using this for a couple of years and are quite satisfied. It's also extensible with hooks and filters, so if you are skilled, you can add, remove or alter how it works and their conditions, like limit the time after order date the cancel button appears om My page. Or add extra information on the admin screen list table columns.

The English UI and readme strings are not good, a bit cumbersome to translate.

Well made, working good

Add order cancellation request functionality to your woocommerce powered store.

YoOhw Studio

B.Ng

<p>Order Cancellation & Returns for WooCommerce is a plugin for order cancellation and return requests. Allows WooCommerce customers to easily cancel orders or request returns from their account, with admin approval workflow and email notifications.</p>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Premium version</a> | <a href="https://yoohw.com/docs/category/woocommerce-cancel-return-orders/" rel="nofollow ugc">Documentation</a> | <a href="https://yoohw.com/support/" rel="nofollow ugc">Support</a>  | <a href="https://sandbox.yoohw.com/demo/wcocr_demo.html" rel="nofollow ugc">Demo</a></p>
<h3>Features</h3>
<h3>Cancellation Requests (Basic Workflow)</h3>
<ul>
<li>Allow customers to submit cancellation requests directly from the <strong>Order Details</strong> page.</li>
<li>Define which order statuses allow cancellation.</li>
<li>Add preset cancellation reasons (one per line) or allow custom input.</li>
<li>Set a time limit after purchase for when cancellation is available.</li>
<li>Optional approval workflow before an order is cancelled.</li>
</ul>
<h3>Return Requests (Basic Workflow)</h3>
<ul>
<li>Allow customers to submit return requests from their account.</li>
<li>Select the order status that enables return requests.</li>
<li>Provide predefined return reasons.</li>
<li>Set a return request time limit.</li>
<li>Optional approval system for return requests.</li>
</ul>
<h3>Customer-Friendly Experience</h3>
<ul>
<li>Simple and intuitive request form.</li>
<li>Action buttons displayed directly on eligible orders.</li>
<li>Clear confirmation and structured communication during the request process.</li>
</ul>
<h3>Email Notifications</h3>
<ul>
<li>Notify store managers when a cancellation or return request is submitted.</li>
<li>Notify customers when their request is approved or rejected.</li>
</ul>
<h3>Admin Control</h3>
<ul>
<li>Manage cancellation and return settings from <strong>WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Orders</strong>.</li>
<li>Approve or reject requests directly from the order page.</li>
<li>Maintain a structured request workflow.</li>
</ul>
<h3>Premium Features</h3>
<p>Upgrade to <strong>WooCommerce Advanced Order Manager</strong> to unlock a complete order-adjustment workflow—cancellations, returns, reorder controls, custom statuses, and full UI customization.</p>
<h3>Cancellation – Customer Actions</h3>
<ul>
<li>Allowed statuses for cancellation.</li>
<li>Preset cancellation reasons.</li>
<li>Configurable time limit for cancellation requests.</li>
<li>Cancellation notice added to order adjustment activity log.</li>
<li>Add “Cancel order” button inside customer emails.</li>
</ul>
<h3>Cancellation – Store Manager Actions</h3>
<ul>
<li>Configure approval and rejection order statuses.</li>
<li>Set customer-facing approval/rejection notices.</li>
<li>Allow shop managers to cancel orders with a visible reason.</li>
<li>Grant cancellation management permission to the Shop Manager role.</li>
</ul>
<h3>Returns – Customer Actions</h3>
<ul>
<li>Choose which order status enables return requests.</li>
<li>Allow item-level return (specific products and quantities).</li>
<li>Preset return reasons.</li>
<li>Configurable return time limit.</li>
<li>Display return notice inside the request form.</li>
<li>Enable selectable return resolution choices (Refund / Exchange / Store credit).</li>
<li>Disable returns automatically for orders containing only virtual products.</li>
<li>Add “Return items” button inside customer emails.</li>
</ul>
<h3>Return Attachments</h3>
<ul>
<li>Configure maximum number of files.</li>
<li>Restrict allowed file types.</li>
<li>Make attachments required if needed.</li>
</ul>
<h3>Returns – Store Manager Actions</h3>
<ul>
<li>Set order status applied after return approval.</li>
<li>Log approval and rejection notices into order activity.</li>
<li>Allow Shop Manager role to manage return requests.</li>
</ul>
<h3>Reorder & Order Again</h3>
<ul>
<li>Extend the “Reorder” / “Order Again” button to additional order statuses beyond WooCommerce default “Completed”.</li>
</ul>
<h3>Order Status Workflow Builder</h3>
<ul>
<li>Add unlimited custom order statuses.</li>
<li>Reorder status positions.</li>
<li>Edit status labels and badge colors.</li>
<li>Configure custom status options and notes.</li>
</ul>
<h3>Appearance Customization</h3>
<ul>
<li>Customize popup modal borders, radius, colors, shadows, and buttons.</li>
<li>Live preview design changes.</li>
</ul>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Explore WooCommerce Advanced Order Manager</a></p>
<h3>Plugin Integrations</h3>
<ul>
<li><a href="https://yoohw.com/product/woocommerce-advanced-order-actions/" rel="nofollow ugc">WooCommerce Advanced Order Actions</a>: Automatically split orders when customers request returns for specific items or quantities, ensuring accurate inventory and workflow management.</li>
</ul>


Order Cancellation & Returns for WooCommerce

Empower your customers with the ability to cancel and return their orders seamlessly on your WooCommerce site.

WC Cancel Order vs Order Cancellation & Returns for WooCommerce