Vikram S.

WpExperts Hub

<p>“Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce-based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area.</p>
<h4>Basic Features</h4>
<p>🔹 Customers can send order cancellation requests to the admin with cancellation details.<br />
🔹 The admin will receive an email notification for the request sent by the customer.<br />
🔹 Admin can respond to cancellation requests received in WC Cancel Area.<br />
🔹 The customer will receive an email notification if the cancellation request is approved or declined.<br />
🔹 Allow guest users to send cancellation request by unique link they receive in order email.<br />
🔹 Allow cancellation request only when order have specific order status.<br />
🔹 Choose whether to make the cancellation reason input required or optional.<br />
🔹 Display the customer note in the cancellation request popup.<br />
🔹 Translation ready.</p>
<p>➡ <strong><a href="https://wpexpertshub.com/plugins/wc-cancel-order-pro/" rel="nofollow ugc">GET PREMIUM VERSION NOW!</a></strong></p>
<h4>Premium Features</h4>
<p>✅ Allow the option for cancellation requests and direct cancellations with a specific order status.<br />
✅ Automatically assign a specific order status when the cancellation request is approved.<br />
✅ Automatically assign a specific order status when the cancellation request is declined.<br />
✅ Enable cancellation requests for specific user roles.<br />
✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup.<br />
✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings.<br />
✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options.<br />
✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings.<br />
✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years).<br />
✅ Supports Ultimate Member – WooCommerce plugin.<br />
✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions.<br />
✅ Pro Support.</p>


WC Cancel Order

I have been using this for a couple of years and are quite satisfied. It's also extensible with hooks and filters, so if you are skilled, you can add, remove or alter how it works and their conditions, like limit the time after order date the cancel button appears om My page. Or add extra information on the admin screen list table columns.

The English UI and readme strings are not good, a bit cumbersome to translate.

Well made, working good

Add order cancellation request functionality to your woocommerce powered store.

YoOhw Studio

B.Ng

<p>Order Cancellation & Returns for WooCommerce helps store owners add a clear customer self-service workflow for WooCommerce order cancellation and return requests. Customers can request to cancel an eligible order or submit a whole-order return request from their account/order details page, while store managers control allowed statuses, request reasons, time limits, approvals, and email notifications.</p>
<p>Use this plugin when you want fewer manual support messages and a more organized way to handle cancellation requests, return requests, refund review steps, and request history inside WooCommerce.</p>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Premium upgrade</a> | <a href="https://docs.yoohw.com/category/woocommerce-advanced-order-manager/" rel="nofollow ugc">Documentation</a> | <a href="https://yoohw.com/support/" rel="nofollow ugc">Support</a> | <a href="https://sandbox.yoohw.com/demo/wcocr_demo.html" rel="nofollow ugc">Demo</a></p>
<h4>Key features</h4>
<ul>
<li>Add a WooCommerce cancel order button for eligible customer orders.</li>
<li>Add a WooCommerce return request button for eligible customer orders.</li>
<li>Collect preset cancellation and return reasons.</li>
<li>Let customers type an “Other reason” when preset reasons do not fit.</li>
<li>Choose which WooCommerce order statuses allow cancellation requests.</li>
<li>Choose which WooCommerce order status allows return requests.</li>
<li>Set cancellation and return time limits.</li>
<li>Require admin approval before a cancellation or return is processed.</li>
<li>Register pending cancellation and pending return request statuses.</li>
<li>Send store manager email notifications for new requests.</li>
<li>Send customer email notifications when requests are approved or rejected.</li>
<li>Save request notes and reasons in the WooCommerce order timeline.</li>
<li>Configure settings under WooCommerce > Settings > Orders.</li>
</ul>
<h4>How it works</h4>
<ol>
<li>The store owner enables cancellation, returns, or both from WooCommerce settings.</li>
<li>The store owner selects eligible order statuses, reasons, time limits, and approval rules.</li>
<li>Customers see a cancel or return button only when the order matches those rules.</li>
<li>Customers submit a request with a reason.</li>
<li>The plugin saves the request, updates the order status, adds an order note, and sends the configured email notification.</li>
<li>Store managers can approve or reject requests from the WooCommerce order screen.</li>
</ol>
<h4>Best fit for the free version</h4>
<p>The free version is designed for stores that need whole-order cancellation requests and whole-order return requests. It is a good fit when you want to collect reasons, review requests before changing order status, and notify customers without building a custom WooCommerce workflow.</p>
<h4>Premium upgrade: WooCommerce Advanced Order Manager</h4>
<p>WooCommerce Advanced Order Manager extends the free cancellation and return workflow into a broader order management toolkit.</p>
<p>Premium features include:</p>
<ul>
<li>Customer-facing cancellation and return notices.</li>
<li>Cancel order and return items buttons inside customer emails.</li>
<li>Configurable approval and rejection statuses.</li>
<li>Shop manager permissions for cancellation and return request handling.</li>
<li>Item-level return requests with product and quantity selection.</li>
<li>Return resolution choices such as refund, exchange, or store credit.</li>
<li>Return attachment uploads with file count, file type, and required-file controls.</li>
<li>Rules to disable returns for orders containing only virtual products.</li>
<li>Reorder / Order Again availability controls beyond the default Completed status.</li>
<li>Custom WooCommerce order statuses with labels, colors, ordering, emails, and bulk actions.</li>
<li>Popup appearance customization for borders, radius, shadows, colors, and buttons.</li>
</ul>
<p>Premium functionality is delivered by the separate WooCommerce Advanced Order Manager plugin. The free plugin shows contextual upgrade links inside its settings; premium controls are not fetched remotely or displayed as disabled settings.</p>
<p><a href="https://yoohw.com/product/woocommerce-advanced-order-manager/" rel="nofollow ugc">Explore the premium version</a></p>
<h4>Privacy and external services</h4>
<p>The core cancellation and return features run on your WordPress/WooCommerce site. This plugin does not automatically send store, order, customer, or site data to an external service for cancellation or return processing.</p>
<p>On first plugin activation, the plugin sends the site admin email, WooCommerce order notification recipients, site URL, store country, plugin name, and plugin version once to <code>https://yoexpress.top/wp-json/yo-pr/v1/email-subscriptions</code>. This service is used by YoOhw Studio for product updates and support follow-up.</p>
<p>The settings screen and readme include links to documentation, support, demo, and premium upgrade pages. Those links are opened only when an administrator clicks them.</p>


Order Cancellation & Returns for WooCommerce

Add WooCommerce cancel order and return request workflows with reasons, time limits, approvals, and email notifications.

WC Cancel Order vs Order Cancellation & Returns for WooCommerce