Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

keeswolters

<p>Let’s say that you want to capture user feedback on your WordPress website. This Feedback Form plugin makes that easy and is completely free.</p>
<p>Simply go to Settings → Mopinion Feedback Form in your website admin dashboard, and activate the Mopinion feedback form on your website.</p>
<p>A feedback button will be visible on your website. With the feedback form you can capture suggestions, bugs and compliments, and collect visual feedback (screenshots) about individual page elements. All feedback collected will be available on your personal Mopinion account, at https://app.mopinion.com, or it can be emailed straight in to your email inbox. The feedback form is completely customisable, so easily add or change feedback questions, add your own design and logo, setup your own language and use pro-active and exit-intent triggers to decide where you want to show or hide your feedback form.</p>
<p>If you want to add the feedback form to specific  articles (post, page, custom post type), then you can use the deployment section within your Mopinion account: https://app.mopinion.com/survey/manage#tab_deployment_pane.</p>
<p><strong>Works or broken?</strong></p>
<p>Please, consider to vote for this plugin. When you vote for broken, be so kind and tell in the <a href="https://wordpress.org/support/plugin/mopinion-feedback-form" rel="ugc">Forum</a> what is broken. Maybe we might be able to fix it to make the plugin also work for you.</p>
<p><strong>We need your support</strong></p>
<p>It is very hard to continue development and support for this free plugin without contributions from users like you. If you enjoy using our plugin and find it useful, please consider for registering a paid version in your Mopinion account: https://app.mopinion.com/account/billing. Your paid plan will help encourage and support the plugin’s continued development and better user support. Also it offers many additional features such as advanced dashboarding/reporting and text analytics.</p>
<p><strong>Features</strong></p>
<ul>
<li>Feedback forms: Improve the performance and user experience of your website with fully customisable feedback forms.</li>
<li>Visual user feedback: Collect visual feedback (screenshots) to understand what your visitors want and what’s preventing them from achieving it.</li>
<li>Feedback form triggering: Ask the right questions at the right moment to truly understand why your visitors are not converting…</li>
<li>Reporting & analysis: Take full control of your feedback data visualisations and analyses.</li>
<li>Text and sentiment analytics: Our native text analysis technology helps you explore huge amounts of data.</li>
<li>Collaborate & Engage: We bring you from insights to action.</li>
</ul>
<p>On plugin uninstall Mopinion options data is also deleted from your database.</p>


Mopinion Feedback Form

The plugin page doesn't say anything about needing to create an account to use this plugin, which by the way will expire after 1 year and the user will have to start paying to keep accessing feedback info. Also confusing interface. Had to go to their site to customize the plugin and I couldn't figure out how to change anything about the form except when and how it showed up. 
It's not a terrible plugin, just not what I was looking for and I don't like when these plugins present themselves as being free and don't tell you about the price tag till you've already installed it.
Also I find it a little suspicious that it got eight 5 star reviews in one day and then never got another review. 

Deceptive

Easy add feedback buttons and feedback forms to your website with the Mopinion.com Wordpress Plugin. Easy install, fast user insights.

WP Customer Feedback vs Mopinion Feedback Form