Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

socialintents

<p><a href="http://www.socialintents.com/" rel="nofollow ugc">Feedback</a>  by Social Intents helps you engage your visitors early and often with an easy to set up feedback popup form. Quickly learn about problems, gather new ideas, and get an overall view of customer satisfaction.  Our Feedback app gives you private, unbiased, and instant user feedback.  Instead of a separate page or sidebar, Feedback brings<br />
extra attention by popping up a beautiful in-page feedback widget.  Customize targeting rules, add your css and your logo. Best of all – it won’t slow your site down.</p>
<p>It’s a must have for any WordPress site!  Includes a 14-Day Free Trial!</p>
<p>Combine this plugin with our <a href="https://wordpress.org/plugins/socialintents-slack-chat/" rel="ugc">Live Chat for Slack</a> plugin to improve your site and boost sales!</p>
<p>Questions about our feedback plugin?  Contact us at <a href="http://www.socialintents.com/feedback.html" rel="nofollow ugc">www.socialintents.com</a>.</p>
<p><strong>Getting Started with User Feedback and Ratings</strong></p>
<p>Step 1:  Login to WordPress Admin and search for the plugin ‘Feedback by Social Intents’ and install it.</p>
<p>Step 2:  Register for a Free Trial Account right from the plugin or at our website.</p>
<p>Need help getting set up?  We can help!  Contact us at <a href="http://www.socialintents.com/" rel="nofollow ugc">www.socialintents.com</a>.</p>
<p><strong>Why choose Feedback by Social Intents</strong></p>
<ul>
<li>Private and Unbiased Feedback – not skewed by competitors posting on public boards</li>
<li>Quickly and Effectively Gather Realtime Website Feedback</li>
<li>Find and Address Bugs</li>
<li>Target specific pages or website visitors</li>
<li>Proactive Popup</li>
<li>Customize the widget look and feel with custom CSS, logos, and messages</li>
</ul>
<p><strong>Other Social Intents Apps</strong></p>
<p>We also have Live Chat for Slack, Exit Intents, and Social Offers apps available that can be used to grow your audience and boost your sales.</p>
<p>To learn more about Social Intents visit us at <a href="http://www.socialintents.com/" rel="nofollow ugc">socialintents.com</a>.</p>


Feedback

Feeback is the easiest way to gather feedback, identify bugs, and collect ideas from website visitors.  Free Trial!

WP Customer Feedback vs Feedback