janhenckens

<p>This plugin makes it fast and easy to integrate Help Scout’s Beacon feature into your WordPress dashboard. That way, your client has easy access to your documentation and/or has an easy way of contacting you in case they encounter a problem.</p>
<p>Read more about Help Scout Beaon <a href="http://www.helpscout.net/blog/introducing-beacon/" rel="nofollow ugc">here</a>.</p>
<p><strong>Note: the plugin or it’s author are not affiliated with Help Scout in any way.</strong></p>
<p>After installation, you can customize the beacon’s options, icon and colour.<br />
You can also enable the plugin for selected member roles, giving you control over which of your users has access to the beacon and can contact you.</p>


Dashboard Beacon

Easily integrate a Help Scout beacon in your site's dashboard.

CRM Perks

Samer Bazzi

<p>Show user tickets from <a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a>, <a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a>, <a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a> and <a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a> in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at <a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">crmperks.com</a></p>
<h3>Supported Ticket Systems</h3>
<ul>
<li><a href="https://www.helpscout.net/" rel="nofollow ugc">HelpScout</a></li>
<li><a href="https://www.zendesk.com/" rel="nofollow ugc">ZenDesk</a></li>
<li><a href="https://freshdesk.com/" rel="nofollow ugc">FreshDesk</a></li>
<li><a href="https://www.teamworkdesk.com/" rel="nofollow ugc">Teamwork Desk</a></li>
</ul>
<h3>Key Features</h3>
<ul>
<li>Display all tickets related to a user in table form.</li>
<li>You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.</li>
<li>You can prevent spams by enabling Google reCaptcha before submitting a ticket.</li>
<li>Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.</li>
<li>Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/k2QEsmGSYU8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<blockquote>
<p><strong>Premium Version.</strong></p>
<p>Following features are available in Premium version only.<a href="https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme" rel="nofollow ugc">WordPress HelpDesk Integration Pro</a>.</p>
<ul>
<li>Phone Number field</li>
<li>File Attachments</li>
<li>Custom Fields</li>
<li>Ticket Tags</li>
</ul>
</blockquote>


CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout

I've been looking for a better HelpScout front-end for a long time.
This plugin works great out of the box, and super fast!!


Great discovery

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.

Dashboard Beacon vs CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout