CiaranG

kamasheto

WP Simple Tracker is a functional (yet basic) issue tracking system to plug 
right in your WordPress powered site! Operating an issue tracking system 
has never been this easy!
Currently it can operate one tracker per blog. However the back-end was 
designed to allow as many trackers as you might want. This will be targeted 
in a later release.
This plugin is based on WP-IssueTracker by Mahmoud Sakr, which is no longer 
maintained by the author. You can upgrade directly from that to this 
(strongly recommended due to security issues in the orignial), by removing 
it and installing this instead. Your existing issues will remain intact.
<h3>Notes</h3>

WP Simple Tracker

Adds a simple issue tracking system to your WordPress blog.

M Farhan Hamim

PSBDx

atwfarhan

PSBDx Smart Report Management gives your customers a clean, fast way to report issues directly from your site â€” no page reloads, no clunky forms, no leaving the page.
Reports are submitted via AJAX and stored in a dedicated admin interface, where your team can track statuses and update them. An admin dashboard widget gives you an at-a-glance overview at all times.
Key Features
<ul>
<li>AJAX-powered modal report form â€” no page reload</li>
<li>Mobile-first responsive design with iOS safe-area support</li>
<li>Reporter identity collected server-side from WordPress session (name and email are never editable by users)</li>
<li>Admin toggle to show or hide the reporter identity card in the form</li>
<li>Per-form cooldown / rate limiting (enforced on both frontend and server)</li>
<li>E-commerce order auto-link â€” reports from order pages are automatically linked to the order in the admin</li>
<li>Admin dashboard widget with live status counts and recent reports</li>
<li>Fully configurable report reasons (comma-separated, “Other” always appended)</li>
<li>Optional extra fields (e.g. Transaction ID, Coupon Code)</li>
<li>Configurable contact field with required/optional toggle</li>
<li>Five report statuses with colour-coded badges (Processing, Contacting, Waiting, Solved, Failed)</li>
<li>Admin list table columns: Reporter (with avatar), Linked Order, Status, Reported Item</li>
<li>Shortcodes: <code>[psbdx_report id="X"]</code> and <code>[psbdx_user_reports]</code></li>
<li>HPOS (High-Performance Order Storage) compatible</li>
<li>LearnPress course, lesson, and quiz pages supported</li>
<li>Auto-display on all products/courses or assign a form per-item</li>
</ul>
Shortcodes
<pre><code>[psbdx_report id="X"]
</code></pre>
Display a report button and modal form. Replace X with the Report Form post ID shown in the Shortcode box.
<pre><code>[psbdx_user_reports]
</code></pre>
Display a paginated table of the currently logged-in user’s report history.
<h3>Upcoming Features</h3>
The following features are planned for future releases:
<ul>
<li>Email Notifications â€” Notify the admin on new submissions, and send a confirmation email to the reporter.</li>
<li>Status Change Emails â€” Email the reporter automatically when their report status is updated.</li>
<li>CSV Export â€” Export all report logs as a CSV file from the admin screen.</li>
<li>File / Screenshot Attachment â€” Let users attach a screenshot or file to their report.</li>
<li>Internal Admin Notes â€” Private notes on each report log, visible only to admins.</li>
<li>Report Categories / Tags â€” Organise reports with WordPress taxonomies for easier filtering.</li>
<li>Guest Email Verification â€” Allow non-logged-in users to submit with email verification before saving.</li>
<li>Duplicate Detection â€” Alert admins when a new report closely matches an existing open one.</li>
<li>Report Priority Levels â€” Assign Low / Medium / High / Critical priority to reports.</li>
<li>REST API Endpoints â€” Query and manage reports programmatically via the WordPress REST API.</li>
</ul>

PSBDx Smart Report Management

AJAX-powered report management for e-commerce orders, products, and courses. Rate limiting, order auto-linking, and admin dashboard widget included.

WP Simple Tracker vs PSBDx Smart Report Management