Patrick Lumumba

WP Corner

jfcby

<p>The plugin gives you the ability to create tickets within WordPress to keep a record of bug reports or feature requests from people authorised to contribute in the WP Triage system. It is designed to not be overly complicated and keep the focus on collaborative resolutions.</p>
<p>The current features include but are not limited to:</p>
<ul>
<li>Create projects, tickets, components and notes</li>
<li>Customise ticket details and assign them to users</li>
<li>Discuss tickets in the form of short notes (comments)</li>
<li>Sends emails to people when a ticket is being worked on</li>
<li>Filter projects and tickets based on their attributes</li>
<li>Configure how the trackers work with the roles manager</li>
</ul>
<h4>Support</h4>
<p>Please create a new thread in the <a href="https://wordpress.org/support/plugin/wp-triage/" rel="ugc">plugin support forums</a> for support issues and feedback or raise an issue in the <a href="https://github.com/wpcorner/wp-triage/issues" rel="nofollow ugc">GitHub repository</a> for any bugs you may find.</p>


WP Triage

An issue tracker for things that haven't gone to plan.

Plugins Area

<p><a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a> offers a great suite of features that will help you to offer Top-Notch Customer Support.</p>
<p>This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We’ve gone through this experience, and that’s why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.</p>
<h4>KEY FEATURES</h4>
<ul>
<li>SMTP Email Sending  </li>
<li>Custom Message On Weekends  </li>
<li>Staff Backend</li>
<li>Tickets Notification Rules</li>
<li>Replies Notification Rules</li>
<li>Assign Ticket Owner</li>
<li>Custom Email Subject Structure</li>
<li>Custom Priorities</li>
<li>Maximum Open Tickets Limit</li>
<li>Unlimited Products</li>
<li>Unlimited Departments</li>
<li>Clients Management</li>
<li>Clients Backend</li>
<li>Email Notification Templates</li>
<li>Advanced Admin Panel</li>
<li>Terms & Conditions</li>
</ul>
<p>Read about all of the plugin’s features at <a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a></p>
<h4>USEFUL LINKS</h4>
<ul>
<li><a href='http://docs.wpticketsultra.com/getting-started-with-the-staff-client-account-module/' rel="nofollow ugc">Getting Started Guide</a></li>
<li><a href="http://docs.wpticketsultra.com/how-the-staff-members-create-a-ticket/" rel="nofollow ugc">How Do Staff Members Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-client-creates-a-ticket/" rel="nofollow ugc">How Do Client Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-admin-creates-a-ticket/" rel="nofollow ugc">How Do Admins Create Tickets?</a></li>
</ul>
<h4>PAID EXTENSIONS</h4>
<p>WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.</p>
<h4>FREE EXTENSIONS</h4>
<ul>
<li><a> – With this add-on you will be able to add Google’s secure and user friendly reCaptcha verification in order to avoid bot spam registrations.</a></li>
</ul>


WP Ticket Ultra Help Desk & Support Plugin

Powerful Help-Desk plugin for wordpress with very usefull features.

WP Triage vs WP Ticket Ultra Help Desk & Support Plugin