ELEXtensions

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
<h4>Introduction</h4>
WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!
Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.
Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.
Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
<h4>Main Features</h4>
<ul>
<li>Live Chat Widget with Pre-Chat Form Optimised for WordPress</li>
<li>WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details</li>
<li>Dialogflow AI Integration to Setup Auto Replies</li>
<li>Easily Convert Customer Suggestions to Ideas Board using Tag Feature</li>
<li>Unlimited Agents with Roles & Capabilities</li>
<li>Supports Adding Multiple Agents to the Same Chat</li>
<li>Revisit Old Chat Conversations in History Tab</li>
<li>Customize the Chat Widget to Match the Site Theme</li>
<li>Highly Customisable Pre-Chat Form</li>
<li>Configure Auto Reply Message</li>
<li>Unlimited Chat History</li>
<li>Restrict Live Chat On Specific Pages</li>
<li>Agent Alerts</li>
<li>Customize Live Chat Widget</li>
<li>Integration with Pusher for making your communications simple, reliable & secure.</li>
<li>Interesting Emojis</li>
<li>Show Chat Widget only on Specific Pages</li>
<li>Email the Chat Transcript & Feedback Automatically</li>
<li>Mobile Responsive</li>
<li>Raise a Support Ticket from the Chat Board in Few Clicks by <a href="https://elextensions.com/plugin/wsdesk-wordpress-support-desk-plugin/" rel="nofollow ugc">ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration</a>.</li>
</ul>
<h4>Premium Version Features</h4>
For complete list of latest features and details, please visit <a href="https://elextensions.com/plugin/wschat-wordpress-live-chat-plugin/" rel="nofollow ugc">WSChat – ELEX WordPress Live Chat Plugin</a> premium version product page.
<blockquote>
* OpenAI ChatGPT Integration for Auto-Generated Responses 
* Real-Time Visitor Tracking 
* Allow the Agent to Initiate the Chat
</blockquote>
<h4>About Pusher</h4>
Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange/transfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.
<h4>About ELEXtensions</h4>
We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.
<h4>Support</h4>
Reach us at https://elextensions.com/support/

WSChat – WordPress Live Chat


Hello, there. Thanks a lot indeed for your great chat plug-in - which i seriousely have been seeking for 8+ years now. I like the customization options, but with some .css knowledge one can create the nearly perfect chat plug-in on the market (my opinion). Reasons: The admin section is clear, open and super easy to use, options list is short, but good. What it has to have (currently missing), is the option to translate to any language (best by using a translation section in the admin area). I will do the translation to german language from now - and very fast. So PLEASE, PLEASE update at least the language files, so that my translation work does make sense by return. What i also would like to see, is more integrations (in example with wpdiscuz, buddypress, youzify - or similar). Thanks again! Truly ... Tom.


Have been seeking 8+ years now - and found, what i need!

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.

Chative - Live chat and Chatbot

Chative is a messaging platform that allows businesses to interact with customers across multiple websites and social media outlets while seamlessly gathering all conversations in one place
Install live chat to your WordPress site instantly
Add a live chat widget to your website. Freely customize to increase your brand identity. Reduce bounce rate, and encourage visitors to stay connected with you.
Convert visitors to paid customers
You have all the information you need to deliver a personalized shopping experience, increasing satisfaction and driving repeated purchases.
Attract customers right on your website
Easily set up a popup chat to actively engage with visitors, greet and interact with them in real time.
Measure your business performance to improve your customer service
Easily understand your customer’s needs and behavior with reports about chat volume, response time, what they usually talk about, team performance, etc.
Automate your support and sale process with AI Assistant
Seamlessly collaborate with AI Assistant during the conversation. Automate repetitive tasks such as giving a product tour, answering FAQs, offering discount codes, collecting info, etc.
Segment customers for effective retarget campaigns
Capture and manage customer data such as their last order, their favorite items, their requirements,… right inside the inbox.
Chative aims to help your business optimize the support workflow and increase customer experience at once. Instead of spending all day supporting customers, your staff can now automate common questions, and repeated processes, so that you can focus more on building customer relationships and achieving sales goals.

Chative Live chat and Chatbot

Chat & sell directly on your store with AI and automation.

WSChat – WordPress Live Chat vs Chative Live chat and Chatbot