Andy Brudtkuhl

Integrate the Zendesk Web Widget into the WordPress admin to allow your users to submit help desk tickets and ask questions from inside the admin.
The widget pre-populates the logged in user\’s information with Name, Email Address, and Username. When they fill out the form it creates a help desk ticket in Zendesk passing in their information, their message, and what page they were on when they submitted the request.
This plugin is great if you are managing multiple client WordPress sites or large bases of WordPress users and want to track requests and issues with the excellent Zendesk helpdesk system.
It\’s very easy to install, customize, and work with.

Admin Zendesk Help Widget

Integrates the Zendesk Web Widget into the WordPress Admin.

Ahsan Amin

<a href="https://viablecube.com/docs/viable-support-for-zendesk/?utm_source=vsfz&utm_medium=readme-docs" rel="nofollow ugc">📘 Documentation</a> | <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">💬 Support</a>
Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
With just your Zendesk subdomain, account email, and API token, you can:
<ul>
<li>Display Zendesk ticket fields as dynamic WordPress forms.</li>
<li>Submit support tickets directly from your site.</li>
<li>Automatically convert WordPress comments into Zendesk tickets.</li>
<li>Include metadata, tags, and post details automatically in tickets.</li>
</ul>
Built by ViableCube, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
<h3>Features</h3>
<ul>
<li>Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.</li>
<li>Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.</li>
<li>Shortcode Support – Use <code>[viasuzen_ticket_form]</code> anywhere on your site.</li>
<li>Ticket Submission – Submit new tickets directly to Zendesk.</li>
<li>Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.</li>
<li>Custom Metadata – Add post type, author name, and ID as part of each ticket.</li>
<li>Tag Support – Automatically add custom tags when creating tickets.</li>
<li>Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.</li>
<li>Lightweight & Developer-Friendly – Optimized for performance and easy to extend.</li>
</ul>
<h3>Shortcode Example</h3>
Use this shortcode to display the Zendesk-powered form anywhere:
<pre><code>[viasuzen_ticket_form]<h3>License</h3>
</code></pre>
This plugin is licensed under the GPLv2 or later. 
You can view the full license text here: <a href="https://www.gnu.org/licenses/gpl-2.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-2.0.html</a>
<h3>Support & Feedback</h3>
We’d love to hear your feedback and suggestions! 
📩 Email: <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">ahsan@viablecube.com</a> 
🌐 Website: <a href="https://viablecube.com" rel="nofollow ugc">https://viablecube.com</a>

Viable Support for Zendesk

Connect your Zendesk Support account with WordPress — create tickets, sync custom fields, and automatically convert comments into Zendesk tickets.

Admin Zendesk Help Widget vs Viable Support for Zendesk