Plugin info

Total downloads: 1,738
Active installs: 10
Total reviews: 0
Average rating: 0
Support threads opened: 0
Support threads resolved: 0 (0%)
Available in: 1 language(s)
Contributors: 1
Last updated: 4/21/2015 (3907 days ago)
Added to WordPress: 4/21/2015 (10 years old)
Minimum WordPress version: 3.9
Tested up to WordPress version: 4.1.42
Minimum PHP version: f

Maintenance & Compatibility

Maintenance score

Possibly abandoned • Last updated 3907 days ago

20/100

Is Admin Zendesk Help Widget abandoned?

Possibly abandoned (last update 3907 days ago).

Compatibility

Requires WordPress: 3.9
Tested up to: 4.1.42
Requires PHP: f

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Description

Integrate the Zendesk Web Widget into the WordPress admin to allow your users to submit help desk tickets and ask questions from inside the admin.

The widget pre-populates the logged in user\’s information with Name, Email Address, and Username. When they fill out the form it creates a help desk ticket in Zendesk passing in their information, their message, and what page they were on when they submitted the request.

This plugin is great if you are managing multiple client WordPress sites or large bases of WordPress users and want to track requests and issues with the excellent Zendesk helpdesk system.

It\’s very easy to install, customize, and work with.

Installation

Requires a Zendesk account and the web widget enabled.

  1. Install and Activate plugin
  2. Enter your Zendesk subdomain (ie andy.zendesk.com)
  3. Check the box to enable the widget

You can login to Zendesk to customize and manage the appearance and some functionality of the widget that\’s displayed. For example, you can set the position of the widget, the color, and more.

Frequently Asked Questions

Do I need a Zendesk account? Yes.

Can I change the position of the Help widget? Yes – in your Zendesk settings.

Can I change the color? Yes – in your Zendesk settings.

Review feed

No reviews available

Screenshots

No screenshots available

Changelog

1.0 – Plugin Released