casserlyprogramming

CP Support a wordpress plugin for tracking tickets and bugs etc. It has been 
designed as a simple to use (and hopefully to follow in code) plugin for wordpress for our company (Casserly Programming).
We hope that this plugin will be useful to all sorts of businesses and we will continue development based on the Github Issues and tracking of issues on 
Wordpress too!
If you have any comments or suggestions, please feel free to contact us and we 
will get back to you as soon as we can. http://casserlyprogramming.com/contact

CP Support

CP Support a wordpress plugin for tracking tickets and bugs etc

Freemius

Octrace

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.
Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead.
Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start.
<h4>Features</h4>
<ul>
<li>Basic Support Functionality</li>
<li>Unlimited Support tickets</li>
<li>Unlimited websites</li>
<li>Ticket Attachments</li>
<li>Support Satisfaction Survey</li>
<li>Ticket Private Notes</li>
<li>Support Agents Roles & Permissions</li>
<li>Custom Support Statuses</li>
<li>Ticket Scheduling</li>
<li>Guest Tickets</li>
</ul>
<h4>PRO</h4>
Extend the basic functionality with <a href="https://www.octrace.com/octrace-support/" rel="nofollow ugc">Octrace Support PRO</a> version, which includes the following extra features:
<ul>
<li>Email Support Module</li>
<li>Support Products Module</li>
<li>Automatic Tickets Assignment</li>
</ul>

WordPress HelpDesk & Support Ticket System Plugin – Octrace Support

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.

CP Support vs WordPress HelpDesk & Support Ticket System Plugin – Octrace Support