Alternatives to WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.
Snapshot
Rating: 5.0/5 (2 reviews)
Downloads: 3,583
Active installs: 30
Maintenance score: 22/100
Compatibility
Requires WordPress: 5.0
Tested up to: 6.4.6
Requires PHP: 7.2
Top alternatives
These alternatives are selected programmatically using overlapping tags and then sorted by your chosen metric.
Showing 20 plugins
Active installs
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Fluent Support – Helpdesk & Customer Support Ticket System(65)•Updated 130d ago
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
10,000 installs285,042 downloads56/100 • Maintained
JS Help Desk – AI-Powered Support & Ticketing System(73)•Updated 106d ago
Professional, beautiful, complete and powerful help desk & support system for WordPress.
8,000 installs618,329 downloads56/100 • Maintained
Awesome Support – WordPress HelpDesk & Support Plugin(194)•Updated 127d ago
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
6,000 installs541,550 downloads69/100 • Maintained
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin(8)•Updated 117d ago
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
3,000 installs119,455 downloads52/100 • Maintained
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System(10)•Updated 107d ago
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
2,000 installs59,396 downloads64/100 • Maintained
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin(21)•Updated 598d ago
Best WordPress help desk, customer ticket and Knowledge Base plugin for WordPress. Simple yet effective. Feature rich.
1,000 installs69,774 downloads30/100 • Possibly abandoned
Nirweb support(12)•Updated 1030d ago
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
800 installs22,656 downloads24/100 • Possibly abandoned
Customer Support Ticket System & Helpdesk(27)•Updated 114d ago
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
400 installs54,068 downloads56/100 • Maintained
ELEX WordPress HelpDesk & Customer Ticketing System(7)•Updated 133d ago
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
300 installs23,852 downloads52/100 • Maintained
Helpdesk Support Ticket System for WooCommerce(1)•Updated 223d ago
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system
200 installs6,779 downloads40/100 • Stale
NanoSupport — Support Ticketing & Knowledgebase for WordPress(16)•Updated 2007d ago
Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too.
100 installs12,014 downloads24/100 • Possibly abandoned
Agentic Help Desk Plugin for WordPress – Live Chat, AI Chatbot & Ticketing – ThriveDesk(13)•Updated 161d ago
Add ThriveDesk AI Live Chat & Chatbot to your WordPress for free to answer customers' questions and provide excellent support.
100 installs14,116 downloads54/100 • Maintained
WP Support Ticket(6)•Updated 1178d ago
User support plugin. Registered users will be able to create/ reply support tickets. Admin can reply on the tickets from admin panel.
90 installs13,316 downloads22/100 • Possibly abandoned
Guest Support(3)•Updated 115d ago
Complete WordPress support ticket system. No login needed for users or agents. Includes spam protection, file uploads, and secure replies.
50 installs4,736 downloads52/100 • Maintained
Sola Support Tickets(65)•Updated 3507d ago
Create a support help desk and support ticket system in minutes with Sola Support Tickets.
40 installs25,132 downloads26/100 • Possibly abandoned
Memoria Ticket System(3)•Updated 4335d ago
A ticket system for Wordpress to use for support, contact and/or issue reporting. Ability to create categories and departments.
10 installs3,054 downloads22/100 • Possibly abandoned
Chimney Rock Support Tickets(0)•Updated 1036d ago
Create and manage support tickets for your customers or subscribers with ease.
0 installs1,336 downloads20/100 • Possibly abandoned
Simple Support Tickets(0)•Updated 144d ago
A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.
0 installs1,248 downloads50/100 • Maintained
0 installs1,205 downloads20/100 • Possibly abandoned
WP DeskLite – Helpdesk and Support Plugin(0)•Updated 2329d ago
A Simple Helpdesk and Support Plugin for WordPress
0 installs728 downloads20/100 • Possibly abandoned