WordPress HelpDesk & Support Ticket System Plugin – Octrace Support vs Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

Compare reviews, downloads, installs, update activity, support responsiveness, maintenance score, and WP/PHP compatibility.

Metric
WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
Rating
5.0/5 (2)
4.4/5 (9)
Active installs
30
600
Downloads
3,583
36,469
Last updated
699 days ago
28 days ago
Maintenance score
28/100
70/100
Support resolved
Languages
2
1
Requires WordPress
5.0
5.0
Tested up to
6.4.6
6.9
Requires PHP
7.2
7.2