Arindo Duque

<h3>List of Live Chat Features :</h3>
<h3>Built For WordPress</h3>
<p>FluentChat is a WordPress plugin. Period. It is NOT a thin wrapper for an expensive third-party cloud-based live chat app. No powered by links. No limit on operators. No monthly plans.</p>
<h3>You Own The Data</h3>
<p>All the live chat data is stored on your servers (no, you won’t run into a storage issue). We don’t collect any information. Your info never leaves your website.</p>
<h3>Free and Unlimited</h3>
<p>FluentChat is a free live chat plugin, and you can have unlimited operators, unlimited messages, unlimited live chats, and unlimited archives. We don’t restrict your usage in any way. We don’t add a powered by link.</p>
<h3>Responsive Everywhere</h3>
<p>FluentChat is responsive all the way through. Your visitors can use the live chat widget on any device. But here’s the bonus: FluentChat’s back-end is 100% responsive too! The live chat dashboard, the settings page – everything is responsive.</p>
<h3>Clean Interface</h3>
<p>We are passionate about good design. We wanted to build a live chat plugin that did a great job, and looked awesome while doing it. FluentChat is designed to look minimal, but is packed with a ton of features.</p>
<h3>Chat Archives</h3>
<p>You can view all the chat archives in the back-end. You can look at all the messages, important timelines, and the operator who handled the chat. You can even search through the archives and look for specific messages.</p>
<h3>Chat Logs in Email</h3>
<p>You can allow your visitors to receive the chat logs in their inbox. This option can be disabled on the settings page.</p>
<h3>Offline Contact Form</h3>
<p>When none of your operators are logged in, you can choose to show the users a contact form, asking their Name, Email, and Comment. When your users fill out this form, we will send you an email notification.</p>
<h3>Canned Messages</h3>
<p>Operators can store message templates on the Operator Profile page and quickly access them on the Active Chats page when live chatting with visitors.</p>
<h3>Widget Styling</h3>
<p>The live chat widget is highly customizable. When customizing the live chat widget on the settings page, you can see your changes in real time. You can even add custom css to your live chat widget for advanced styling.</p>
<h3>Translation Ready</h3>
<p>FluentChat is 100% translation ready, and comes with 6 included languages: English, French, Russian, Dutch, German, and Portuguese. We have some documentation on how to translate the live chat plugin <a href="http://ncrafts.net/fluent-chat/help/localization/" rel="nofollow ugc">here</a></p>
<h3>List of Features in FluentChat Pro :</h3>
<p>We don’t take away any essential features from the free live chat version. We do offer some advanced functionality through our FluentChat Pro plugin.</p>
<h3>Chat Ratings and Feedback</h3>
<p>When your users end their live chat, they can leave a rating and some feedback. Operators can easily browser all feedbacks and ratings on the Chat Archives page.</p>
<h3>Operator Online Hours</h3>
<p>Operators can set their online chat hours, broken down by days of the week, on the Operator Profile page.</p>
<h3>Customer Info</h3>
<p>You can view customer info like their location, last known URL, and browser. You can also configure the widget to ask a customer’s name and email before they can initiate a live chat. You can even add notes to customer profiles and build a better relationship with them.</p>
<h3>Share Files and Screenshots</h3>
<p>Your customers can upload and share files with operators. They can even share a screenshot of their page with one click. Operators can also upload and share files with customers.</p>
<h3>Get Free SMS Notifications</h3>
<p>You can configure to receive SMS notifications every time a new visitors initiates a live chat. (This feature works with a limited number of operators).</p>
<h3>User Role Management</h3>
<p>Admins can choose which WordPress users can act as Chat Operators. They can also allow users to act as Chat Admins, giving them access to settings and global chat archives.<br />
With FluentChat Basic all WP users who can ‘edit_posts’ are operators.</p>
<h3>Auto Initiate Chat</h3>
<p>You can configure to auto-initiate chat with visitors, even setting a delay period.</p>
<h3>Custom Chat Icon Logo</h3>
<p>Want your own logo on the chat icon? Sure!</p>
<h3>Free 6 Month Customer Support</h3>
<p>Run into an issue? Can’t figure something out? Let us help you out 🙂</p>
<p>Learn more about <a href="http://ncrafts.net/fluent-chat/?source=repo_desc" rel="nofollow ugc">FluentChat Pro Live Chat</a> or purchase it <a href="https://codecanyon.net/item/fluentchat-wordpress-live-chat/20651073?ref=ncrafts&s=repo_desc" rel="nofollow ugc">here</a>.</p>
<h3>Support & FeedBack</h3>
<p>If you like our live chat plugin, please give us a rating! We are constantly striving to improve our live chat platform, and your feedback is most valuable.</p>


FluentChat – Live Chat for WordPress

FluentChat is a free, modern, gorgeous, and feature-packed live chat WordPress plugin. It is beginner-friendly and works on all mobile devices.

LiveHelp The Chat eXperience

<ul>
<li>
<p>Customer service efficiency:<br />
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.</p>
</li>
<li>
<p>Customizable layout:<br />
In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs.</p>
</li>
<li>
<p>Advanced chat features:<br />
You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays…</p>
</li>
<li>
<p>Compatibility with all browsers and OS:<br />
LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.</p>
</li>
<li>
<p>File Transfer:<br />
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.</p>
</li>
<li>
<p>Complete chat logs available in real time for each connected user:<br />
Immediate information about users: the web page from which the request was turned and old chats.</p>
</li>
<li>
<p>Recorded chat sessions:<br />
Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions.</p>
</li>
<li>
<p>Advanced analytics:<br />
Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction.</p>
</li>
<li>
<p>Competitive costs:<br />
No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents.</p>
</li>
</ul>
<p>This is the only official plugin for LiveHelp live chat.</p>
<h4>Translations</h4>
<p>You can add your translations here: <a href="https://translate.wordpress.org/projects/wp-plugins/livehelp-chat" rel="nofollow ugc">translate.wordpress.org</a></p>


LiveHelp chat

Perfetta. Si installa in pochi secondi e con pochi click è operativo!

Immediato e funzionale

Simple and efficient

Provide fast reliable live chat to assist your customer. Cloud based chat no setup fees. Fully customizable chat skin.

FluentChat – Live Chat for WordPress vs LiveHelp chat