videowhisper

<p>Revamp your customer service with this powerful tool that combines contact forms, support tickets, chat, and a comprehensive CRM system to enhance interaction and efficiency. Manage conversations front and back end, attach multimedia files, webcam recordings and customize contact forms for specific needs. A floating icon and reporting buttons on content facilitate communication, making it ideal for any business aiming to improve responsiveness and customer satisfaction.</p>
<h4>Benefits</h4>
<ul>
<li>Unified Communication Platform: Integrates contact forms, support, chat, CRM into a single, efficient workflow.</li>
<li>Enhanced Multimedia Support: Users can send messages with webcam, screen, and microphone recordings, enhancing interactive support.</li>
<li>Customizable Contact Forms: Tailor contact forms with custom fields to collect specific information needed for various departments.</li>
<li>Advanced Conversation Management: Manage and monitor conversations from both frontend and backend, improving service responsiveness.</li>
<li>Email Confirmation for Security: Protects against spam by requiring email confirmation from visitors before starting conversations.</li>
<li>Multilanguage Support: Offers real-time translation of messages with DeepL integration, catering to a global audience.</li>
<li>Monetization Options: Integrates with the MicroPayments Plugin for paid support options, allowing for flexible revenue models.</li>
<li>Comprehensive Reporting Tools: Easily report and manage content directly from posts with configurable buttons, enhancing content control.</li>
</ul>
<h4>Features</h4>
<ul>
<li>Support pages in website frontend for starting/accessing conversations</li>
<li>Members can open a conversation directly, while visitors have to confirm their email first</li>
<li>Admins can see and access open Conversations from backend</li>
<li>Report Content button for any post types (configurable)</li>
<li>Contact Owner button for any post types (configurable)</li>
<li>Contact Creator in BuddyPress/BuddyBoss profile for configurable roles</li>
<li>My Conversations page to website frontend, to access own tickets by logged in users</li>
<li>Custom support departments for website / report content / contact content owner / contact user</li>
<li>Floating support buttons (contact, new messages) on all pages (can be disabled)</li>
<li>Message counter in backend (site support) and frontend (for creators)</li>
<li>Send webcam/screen/microphone recordings and file uploads in conversations</li>
<li>Custom contact forms with custom fields (text, dropdown, toggle) and data saved per contact</li>
<li>Custom form per department enables custom fields per conversation (ticket)</li>
<li>Invite by email to fill a form, contact a department or join a new conversation</li>
<li>Can messages, add to later messages for quick replies</li>
<li>Integrates with <a href="https://wordpress.org/plugins/paid-membership/" title="MicroPayments – Paid Author Subscriptions, Digital Assets, Downloads, Membership" rel="ugc">MicroPayments Plugin</a> for paid support (per conversation, message)</li>
<li>Registration forms:  register accounts in an external MySQL database, in example for <a href="https://github.com/videowhisper/videowhisper-webrtc" title="VideoWhisper WebRTC Server" rel="nofollow ugc">VideoWhisper WebRTC server</a></li>
<li>Multilanguage conversations with DeepL integration for translating messages on request</li>
</ul>
<p>More features to come …</p>
<h3>License</h3>
<p>This plugin is released under a GPL license.</p>


Contact Forms, Live Support, CRM, Video Messages

Streamline support with integrated CRM, live chat, and custom contact forms for enhanced user interaction.

Plugins Area

<p><a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a> offers a great suite of features that will help you to offer Top-Notch Customer Support.</p>
<p>This plugin has been developed for people that need to improve their support services. We know how hard it can be to offer high-quality support to your clients. A public forum might be a good option; however, this often leads to bigger problems when you are trying to support a growing business. We’ve gone through this experience, and that’s why we developed WP Tickets Ultra. This plugin has helped us a lot, and it will drastically improve your client relationships and increase your overall profits.</p>
<h4>KEY FEATURES</h4>
<ul>
<li>SMTP Email Sending  </li>
<li>Custom Message On Weekends  </li>
<li>Staff Backend</li>
<li>Tickets Notification Rules</li>
<li>Replies Notification Rules</li>
<li>Assign Ticket Owner</li>
<li>Custom Email Subject Structure</li>
<li>Custom Priorities</li>
<li>Maximum Open Tickets Limit</li>
<li>Unlimited Products</li>
<li>Unlimited Departments</li>
<li>Clients Management</li>
<li>Clients Backend</li>
<li>Email Notification Templates</li>
<li>Advanced Admin Panel</li>
<li>Terms & Conditions</li>
</ul>
<p>Read about all of the plugin’s features at <a href='https://wpticketsultra.com/' rel="nofollow ugc">WP Ticket Ultra</a></p>
<h4>USEFUL LINKS</h4>
<ul>
<li><a href='http://docs.wpticketsultra.com/getting-started-with-the-staff-client-account-module/' rel="nofollow ugc">Getting Started Guide</a></li>
<li><a href="http://docs.wpticketsultra.com/how-the-staff-members-create-a-ticket/" rel="nofollow ugc">How Do Staff Members Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-client-creates-a-ticket/" rel="nofollow ugc">How Do Client Create Tickets?</a> </li>
<li><a href="http://docs.wpticketsultra.com/how-the-admin-creates-a-ticket/" rel="nofollow ugc">How Do Admins Create Tickets?</a></li>
</ul>
<h4>PAID EXTENSIONS</h4>
<p>WP Ticket Ultra has a range of extensions that allow you to extend the power of the plugin.</p>
<h4>FREE EXTENSIONS</h4>
<ul>
<li><a> – With this add-on you will be able to add Google’s secure and user friendly reCaptcha verification in order to avoid bot spam registrations.</a></li>
</ul>


WP Ticket Ultra Help Desk & Support Plugin

Powerful Help-Desk plugin for wordpress with very usefull features.

Contact Forms, Live Support, CRM, Video Messages vs WP Ticket Ultra Help Desk & Support Plugin