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<p>Adding Live Support Chat button to your WordPress site is as easy as installing this module. Just select your Live Chat button and you are ready to offer online support to your visitors. Provide Live Help is a service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. Provide Live Help is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.</p>
<p>Why Provide Live Help</p>
<ul>
<li>Ease of use</li>
<li>Support for Multiple Languages</li>
<li>Improve customer satisfaction</li>
<li>Instant Sales Leads</li>
<li>Better First Impression</li>
<li>Know your web sites visitors in real time</li>
</ul>
<p>Features</p>
<p><strong>Real time chat</strong></p>
<p>Chat in real time with your website visitors. Provide instant answers to your Customers and improve your sales conversion rate.</p>
<p><strong>Simple setup</strong></p>
<p>Only one simple piece of HTML code is required to be inserted into your site. That’s all! No development, no special skills required.</p>
<p><strong>Customizable</strong></p>
<p>Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window messages.</p>
<p><strong>Live visitors tracking</strong></p>
<p>Provide Live Help allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time.</p>
<p>Please note: after 30 days free trial period, you will need to subscribe to a paid serivce to use this extension.</p>
<h3>Contributors/Changelog</h3>
<p>Version Date       Changes<br />
  1.0.4   2011/11/16 Visitors Tracking added<br />
  1.0.3   2010/11/17 API URL fixed<br />
  1.0.1   2010/09/18 ExtJS Settings Window added<br />
  1.0.0   2010/09/15 Initial Release</p>
<h3>Notes</h3>
<p>You can review installation instruction at <a href="http://providelivehelp.com/en/3rd-party/wordpress" rel="nofollow ugc">Provide Live Help widget installation instructions</a></p>
<p>Demo available <a href="http://wordpress.live-chat-demo.com//providelivehelp.com/" rel="nofollow ugc">here</a></p>


Provide Live Help

Provide Live Support to your Customers with Live Chat widget by Provide Live Help

Arindo Duque

<h3>List of Live Chat Features :</h3>
<h3>Built For WordPress</h3>
<p>FluentChat is a WordPress plugin. Period. It is NOT a thin wrapper for an expensive third-party cloud-based live chat app. No powered by links. No limit on operators. No monthly plans.</p>
<h3>You Own The Data</h3>
<p>All the live chat data is stored on your servers (no, you won’t run into a storage issue). We don’t collect any information. Your info never leaves your website.</p>
<h3>Free and Unlimited</h3>
<p>FluentChat is a free live chat plugin, and you can have unlimited operators, unlimited messages, unlimited live chats, and unlimited archives. We don’t restrict your usage in any way. We don’t add a powered by link.</p>
<h3>Responsive Everywhere</h3>
<p>FluentChat is responsive all the way through. Your visitors can use the live chat widget on any device. But here’s the bonus: FluentChat’s back-end is 100% responsive too! The live chat dashboard, the settings page – everything is responsive.</p>
<h3>Clean Interface</h3>
<p>We are passionate about good design. We wanted to build a live chat plugin that did a great job, and looked awesome while doing it. FluentChat is designed to look minimal, but is packed with a ton of features.</p>
<h3>Chat Archives</h3>
<p>You can view all the chat archives in the back-end. You can look at all the messages, important timelines, and the operator who handled the chat. You can even search through the archives and look for specific messages.</p>
<h3>Chat Logs in Email</h3>
<p>You can allow your visitors to receive the chat logs in their inbox. This option can be disabled on the settings page.</p>
<h3>Offline Contact Form</h3>
<p>When none of your operators are logged in, you can choose to show the users a contact form, asking their Name, Email, and Comment. When your users fill out this form, we will send you an email notification.</p>
<h3>Canned Messages</h3>
<p>Operators can store message templates on the Operator Profile page and quickly access them on the Active Chats page when live chatting with visitors.</p>
<h3>Widget Styling</h3>
<p>The live chat widget is highly customizable. When customizing the live chat widget on the settings page, you can see your changes in real time. You can even add custom css to your live chat widget for advanced styling.</p>
<h3>Translation Ready</h3>
<p>FluentChat is 100% translation ready, and comes with 6 included languages: English, French, Russian, Dutch, German, and Portuguese. We have some documentation on how to translate the live chat plugin <a href="http://ncrafts.net/fluent-chat/help/localization/" rel="nofollow ugc">here</a></p>
<h3>List of Features in FluentChat Pro :</h3>
<p>We don’t take away any essential features from the free live chat version. We do offer some advanced functionality through our FluentChat Pro plugin.</p>
<h3>Chat Ratings and Feedback</h3>
<p>When your users end their live chat, they can leave a rating and some feedback. Operators can easily browser all feedbacks and ratings on the Chat Archives page.</p>
<h3>Operator Online Hours</h3>
<p>Operators can set their online chat hours, broken down by days of the week, on the Operator Profile page.</p>
<h3>Customer Info</h3>
<p>You can view customer info like their location, last known URL, and browser. You can also configure the widget to ask a customer’s name and email before they can initiate a live chat. You can even add notes to customer profiles and build a better relationship with them.</p>
<h3>Share Files and Screenshots</h3>
<p>Your customers can upload and share files with operators. They can even share a screenshot of their page with one click. Operators can also upload and share files with customers.</p>
<h3>Get Free SMS Notifications</h3>
<p>You can configure to receive SMS notifications every time a new visitors initiates a live chat. (This feature works with a limited number of operators).</p>
<h3>User Role Management</h3>
<p>Admins can choose which WordPress users can act as Chat Operators. They can also allow users to act as Chat Admins, giving them access to settings and global chat archives.<br />
With FluentChat Basic all WP users who can ‘edit_posts’ are operators.</p>
<h3>Auto Initiate Chat</h3>
<p>You can configure to auto-initiate chat with visitors, even setting a delay period.</p>
<h3>Custom Chat Icon Logo</h3>
<p>Want your own logo on the chat icon? Sure!</p>
<h3>Free 6 Month Customer Support</h3>
<p>Run into an issue? Can’t figure something out? Let us help you out 🙂</p>
<p>Learn more about <a href="http://ncrafts.net/fluent-chat/?source=repo_desc" rel="nofollow ugc">FluentChat Pro Live Chat</a> or purchase it <a href="https://codecanyon.net/item/fluentchat-wordpress-live-chat/20651073?ref=ncrafts&s=repo_desc" rel="nofollow ugc">here</a>.</p>
<h3>Support & FeedBack</h3>
<p>If you like our live chat plugin, please give us a rating! We are constantly striving to improve our live chat platform, and your feedback is most valuable.</p>


FluentChat – Live Chat for WordPress

FluentChat is a free, modern, gorgeous, and feature-packed live chat WordPress plugin. It is beginner-friendly and works on all mobile devices.

Provide Live Help vs FluentChat – Live Chat for WordPress