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Adding Live Support Chat button to your WordPress site is as easy as installing this module. Just select your Live Chat button and you are ready to offer online support to your visitors. Provide Live Help is a service that allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. Provide Live Help is a hosted system which means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues.
Why Provide Live Help
<ul>
<li>Ease of use</li>
<li>Support for Multiple Languages</li>
<li>Improve customer satisfaction</li>
<li>Instant Sales Leads</li>
<li>Better First Impression</li>
<li>Know your web sites visitors in real time</li>
</ul>
Features
Real time chat
Chat in real time with your website visitors. Provide instant answers to your Customers and improve your sales conversion rate.
Simple setup
Only one simple piece of HTML code is required to be inserted into your site. That’s all! No development, no special skills required.
Customizable
Fully customize all aspects of your clients chat experience, from the chat icons that you place on your website to the chat window messages.
Live visitors tracking
Provide Live Help allows you to watch your website visitors activity in real time. See visitors arriving at your site and move from page to page in real time.
Please note: after 30 days free trial period, you will need to subscribe to a paid serivce to use this extension.
<h3>Contributors/Changelog</h3>
Version Date Changes 
 1.0.4 2011/11/16 Visitors Tracking added 
 1.0.3 2010/11/17 API URL fixed 
 1.0.1 2010/09/18 ExtJS Settings Window added 
 1.0.0 2010/09/15 Initial Release
<h3>Notes</h3>
You can review installation instruction at <a href="http://providelivehelp.com/en/3rd-party/wordpress" rel="nofollow ugc">Provide Live Help widget installation instructions</a>
Demo available <a href="http://wordpress.live-chat-demo.com//providelivehelp.com/" rel="nofollow ugc">here</a>

Provide Live Help

Provide Live Support to your Customers with Live Chat widget by Provide Live Help

LiveHelp The Chat eXperience

<ul>
<li>
Customer service efficiency: 
One chat agent may assist several customers at the same time, decreasing waiting times and telephone calls. An agent may trasfer chat conversations to another agent for additional help. When the operator is not available, users can fill in a form that you will receive ad an email.
</li>
<li>
Customizable layout: 
In administrator dashboard you may customize the appearance of your live chat window with logo, colors and font of your corporate image. Choose the best button and position for your needs.
</li>
<li>
Advanced chat features: 
You may customize your widget with activation rules: show only on some pages, after a chosen time, in defined weekdays…
</li>
<li>
Compatibility with all browsers and OS: 
LiveHelp chat is compatible with all major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google Chrome, Safari both on Windows and Mac.
</li>
<li>
File Transfer: 
Transfer files directly via chat. The most common size files (documents, images) can be transferred from visitor and operator to minimize red tape. No mail blocking attachment.
</li>
<li>
Complete chat logs available in real time for each connected user: 
Immediate information about users: the web page from which the request was turned and old chats.
</li>
<li>
Recorded chat sessions: 
Recording of the conversations of the past 30 days, useful for monitoring staff, quality of service and the customer’s frequently asked questions.
</li>
<li>
Advanced analytics: 
Monitor the performance of your chat, track your e-commerce orders and increase your customer satisfaction.
</li>
<li>
Competitive costs: 
No installation costs, only an annual fee with progressive discounts based on the number of chat departments and chat agents.
</li>
</ul>
This is the only official plugin for LiveHelp live chat.
<h4>Translations</h4>
You can add your translations here: <a href="https://translate.wordpress.org/projects/wp-plugins/livehelp-chat" rel="nofollow ugc">translate.wordpress.org</a>

LiveHelp chat

Perfetta. Si installa in pochi secondi e con pochi click è operativo!

Immediato e funzionale

Simple and efficient

Provide fast reliable live chat to assist your customer. Cloud based chat no setup fees. Fully customizable chat skin.

Provide Live Help vs LiveHelp chat