ticketrilla

<p>You can to get support for purchased themes and plugins without leaving your site with Ticketrilla!</p>
<h3>How it works?</h3>
<p>Ticketrilla works very simply – directly connects the client’s and developer’s admin area via plugins.<br />
The developer installs the “Ticketrilla: Server” plugin. After that you can connect to it and receive support.</p>
<p>To obtain support for some products a developer may require a product license. You must be prepared to provide it.</p>
<h3>Main features</h3>
<ul>
<li>Receiving support for all purchased products in one place – on your website</li>
<li>Absolutelly free</li>
<li>Simplicity and ease of use</li>
<li>Automatic search for products providing support via Ticketrilla</li>
<li>Duplication of tickets on your server. You can view tickets even when the developer server is disconnected</li>
<li>Full security of file transfer, including executable code</li>
</ul>
<ul>
<li>Ticketrilla does not provide support and is not responsible for its provision. It only provides the opportunity to receive it without leaving the site.</li>
</ul>


Ticketrilla: Client

Client's plugin for support of purchased themes and plugins.

Freemius

Octrace

<p>Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.</p>
<p><strong>Easy support requests management</strong> – Spend less time and effort on providing support for your customers and focus on your business instead.</p>
<p><strong>Enjoy Quick and Simple Integration</strong> – Just copy-paste two shortcodes from the documentation into your website to start.</p>
<h4>Features</h4>
<ul>
<li>Basic Support Functionality</li>
<li>Unlimited Support tickets</li>
<li>Unlimited websites</li>
<li>Ticket Attachments</li>
<li>Support Satisfaction Survey</li>
<li>Ticket Private Notes</li>
<li>Support Agents Roles & Permissions</li>
<li>Custom Support Statuses</li>
<li>Ticket Scheduling</li>
<li>Guest Tickets</li>
</ul>
<h4>PRO</h4>
<p>Extend the basic functionality with <a href="https://www.octrace.com/octrace-support/" rel="nofollow ugc">Octrace Support PRO</a> version, which includes the following extra features:</p>
<ul>
<li>Email Support Module</li>
<li>Support Products Module</li>
<li>Automatic Tickets Assignment</li>
</ul>


WordPress HelpDesk & Support Ticket System Plugin – Octrace Support

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.

Ticketrilla: Client vs WordPress HelpDesk & Support Ticket System Plugin – Octrace Support