Smart Order Notes by Crafely Reviews, Downloads & Maintenance

Smart Order Notes by Crafely is a simple yet powerful WooCommerce extension that helps store admins save time by using reusable order note templates.
No more typing the same messages again and again—just select a template and insert it instantly.

🚀 Features

Reusable Templates – Create and manage unlimited note templates.
One-Click Insert – Quickly add notes to any WooCommerce order.
Private or Customer Notes – Choose whether a note is internal or sent to the customer.
Preview Before Adding – See template content before inserting.
Smart Note Type – Automatically applies the right type (private or customer).
Clean & Lightweight – Simple interface that blends with WooCommerce.
HPOS Ready – Fully compatible with WooCommerce High-Performance Order Storage.
Access Control – Works with WooCommerce roles and permissions.
Translation Ready – Easily translate into any language.

👥 Who Is It For?

Store Owners & Managers – Speed up order processing.
Support Teams – Keep customer communication consistent.
Busy Shops – Save hours when handling large volumes of orders.
Multi-Admin Stores – Ensure all staff use approved note wording.

📦 Included Templates

The plugin comes with 12 ready-made templates, such as:

Order Shipped (Customer)
Payment Received (Private)
Order Delayed (Customer)
Refund Processed (Customer)
Customer Contacted (Private)
Order Completed (Customer)
…and more.

You can use these as-is or customize them to fit your store’s tone.

🛠 How It Works

Create Templates – Go to WooCommerce > Order Notes and add your templates.
Set Note Type – Choose Private (internal only) or Customer (sends email).
Apply to Orders – Select a template when viewing any WooCommerce order.
Insert with One Click – The note is added instantly, ready to save or send.

Installation

Automatic Installation

Login to your WordPress admin panel
Navigate to Plugins > Add New
Search for “Smart Order Notes by Crafely”
Click “Install Now” and then “Activate”

Manual Installation

Download the plugin zip file
Login to your WordPress admin panel
Navigate to Plugins > Add New > Upload Plugin
Choose the downloaded zip file and click “Install Now”
Activate the plugin

Requirements

WordPress 5.0 or higher
WooCommerce 3.0 or higher
PHP 7.4 or higher
User with manage_woocommerce capability

Frequently Asked Questions

Do I need WooCommerce for this plugin to work?

Yes, Smart Order Notes by Crafely is specifically designed for WooCommerce and requires it to be installed and activated.

Can I create my own custom templates?

Absolutely! You can create unlimited custom templates through WooCommerce > Order Notes in your admin dashboard.

Will templates work with the new WooCommerce order screens?

Yes, the plugin is fully compatible with both legacy WooCommerce order screens and the new High-Performance Order Storage (HPOS) system.

Can I edit the predefined templates?

Yes, all predefined templates can be edited, deleted, or customized to match your store’s communication style.

Do customer notes automatically send emails?

When you select “Customer Note” and use “Insert & Send”, the note will be added to the order and trigger WooCommerce’s standard customer notification email.

Is the plugin translation ready?

Yes, the plugin is fully translatable. All strings are wrapped in translation functions and a POT file is included.

Does this plugin slow down my site?

No, Smart Order Notes by Crafely is admin-only and has zero impact on your frontend performance. Assets are only loaded on relevant admin pages.

Can I bulk apply templates to multiple orders?

Currently, templates must be applied individually to orders. Bulk functionality may be added in future versions.

What user roles can use this plugin?

Any user with the manage_woocommerce capability can create and manage templates. Users with edit_shop_orders capability can use templates on order pages.

Does this work with custom order statuses?

Yes, the plugin works with any order status. Templates can be used regardless of the order’s current status.

Review feed

No reviews available

Screenshots

Template Management - Clean interface for creating and managing note templates
Order Integration - Template selector appears in order sidebar for quick access

Changelog

1.0.0

Initial release
Template management system with create, edit, delete functionality
WooCommerce order page integration with sidebar metabox
Support for both private and customer note types
Template preview functionality
Auto-selection of note types based on template defaults
12 professionally written predefined templates
Full HPOS (High-Performance Order Storage) compatibility
Responsive design for all device sizes
Accessibility features with keyboard navigation
Translation ready with complete internationalization
Security features with nonce verification and capability checks
Performance optimized with minimal resource usage

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